Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Tell me please, do you mean you want delete Zoom video call app?
I am trying to cancel the Zoom charge each month on my account. Yes to your question
I want to keep my domain, just get rid of that horrible price for Zoom video call.
Tell me please do you have a Pro or Add On version of Zoom?
I have just Zoom. Yes.
Can you please follow steps above?
Now?
If you can, yes please.
Do I get off here, or stay on and just open another screen
Click on that link please, and follow further steps.
well, when I click on current plans, it only offers new ones. Can't locate current plan.
ok, I did that. But when I click cancel it says:
You should firstly cancel all additional subscriptions.
Cancel every subscription you see there.
On "Current Plans" tab.
ok, but I won't lose my domain correct?
Tell me please, how your domain and Zoom are connected ?
ok, it worked. But will I get acknowledgement in writing besides it just saying cancelled?
You may receive confirmation email about that.
But cannot be sure about that.
That's ok, I did what I needed to do. Thank you David for your assistance and patience, it is very much appreciated. Be safe. Be well.
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