Updated: March 24, 2023
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by Jahed Torres
Tech Expert & Writer
832 resolved issues

I want to keep my domain. I have the standard account, etc.

I no longer need Zoom which is costing me over 200 per month. How do I delete that without impacting my domain

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Tell me please, do you mean you want delete Zoom video call app?


Customer Replay

I am trying to cancel the Zoom charge each month on my account. Yes to your question
I want to keep my domain, just get rid of that horrible price for Zoom video call.

Tell me please do you have a Pro or Add On version of Zoom?

Customer Replay

I have just Zoom. Yes.

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  1. Open this page : https://www.zoom.us/billing
    -login if it asks
  2. Under the Current Plans tab, find the plan you want to cancel and click Cancel Subscription to stop
    your subscription's automatic renewal.
  3. Confirm your request by selecting Cancel Subscription.
  4. Choose why you would no longer like to renew your subscription.
  5. Once complete, click Submit.

Can you please follow steps above?

Customer Replay


If you can, yes please.

Customer Replay

Do I get off here, or stay on and just open another screen

Click on that link please, and follow further steps.

Customer Replay

well, when I click on current plans, it only offers new ones. Can't locate current plan.
ok, I did that. But when I click cancel it says:
You should firstly cancel all additional subscriptions.

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Cancel every subscription you see there.
On "Current Plans" tab.

Customer Replay

ok, but I won't lose my domain correct?

Tell me please, how your domain and Zoom are connected ?

Customer Replay

ok, it worked. But will I get acknowledgement in writing besides it just saying cancelled?

You may receive confirmation email about that.
But cannot be sure about that.

Customer Replay

That's ok, I did what I needed to do. Thank you David for your assistance and patience, it is very much appreciated. Be safe. Be well.

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