Hello, thank you for using Howly.
Did you get any error codes or messages on your Echo Dot?
Yes, used my email & password for Wi-Fi & told password in wrong. Don’t know what to do?
Did you try to reset the password?
Could you specify, please, what went wrong?
trying to get the dot to function. And whatever I try it reply’s wrong password
Could you try to press and hold the "Action" button on the Echo Dot for about 25 seconds until the light ring turns orange and then blue? This will reset the device to factory settings.
now it’s in setup mode
Please, follow the setup instructions to connect the Echo Dot to your Wi-Fi network and sign in to your Amazon account.
ok don’t go away
I turned it off, turned on read thru the instructions, did it. It just said “your echo is ready”. Is there anything else I need to do?
If you are logged into your Amazon account now, then yes, it should be ready to use
How do I test it out. It hears me but does not respond otherwise
It does not respond to anything you say?
it just decided to play my song. I think we got it, thanks so so much
You are welcome!
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