I tried a password too many times and now I cannot access Yahoo

Short summary:

Wait for 12-24 hours for your Yahoo account to be unlocked.
After the account is unlocked, go to the Yahoo login page and click on "Forgot Password."
Follow the prompts to reset your password.
Once you have reset your password, try logging in to your Yahoo account again.

Oleksandra Melnychuk

Hello, thank you for using Howly.
Can you please tell me your exact error message on the Yahoo page right now?

Customer Replay

I forgot my new password and now I tried too many times- I cannot log into yahoo
I went to the in box to sign in and is says"to use this account you need to verify your identity

Oleksandra Melnychuk

Okay, and are there any prompts for you to follow in the inbox as well?

Customer Replay

I screwed up my password and I belied I tried too many times.. so I suppose that I need to wait . HOW LONG???

Top answer

Oleksandra Melnychuk

Normally you would be locked out for no longer than 12 hours

Customer Replay

so I need to wait correct? I definitely forgot my password - so can I resent it then??

Oleksandra Melnychuk

In some cases it may last up to 1 day, however they are pretty rare.
Yes, currently you would need to wait, and then once the account is unlocked, you will be able to reset the password.

Customer Replay

So should I try in the morning and see if it works - I am asking if I will need to do an new passowrd.
thank you

Oleksandra Melnychuk

Yes, please wait out exactly 12 hours and then try to sign in again, I would recommend to reset your password too!

Customer Replay

thank you

Oleksandra Melnychuk

If you will need assistance with it, you can come back to this chat!