Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
May I have the brand and model of your machine?
May I have the brand and model of your machine?
Customer Reply
I set up my Breville Espresso coffe machine for cleaning, filling the water tank, inserting the cleaning tablet etc. But when I hold the power button along with the 1 and 2 cup buttons, the machine makes intermittant noises like it's working but no water comes out. What am I doing wrong?
It's Breville. I don't see a model #. It's about 4-5 years old.
It's Breville. I don't see a model #. It's about 4-5 years old.
Got it! Thank you!
I assumed you pressed and hold the power button along with the 1 and 2 cup buttons for 3 seconds and the machine starts cleaning. Please note that the cycle takes approximately 5 minutes and your machine will go on and off while this process. You did everything right!
I assumed you pressed and hold the power button along with the 1 and 2 cup buttons for 3 seconds and the machine starts cleaning. Please note that the cycle takes approximately 5 minutes and your machine will go on and off while this process. You did everything right!
Customer Reply
I did that.
Okay, got it!
Customer Reply
The cleaning does not start.
But I need you to tell me what happened when you pressed and hold the power button along with the 1 and 2 cup buttons for 3 seconds.
Customer Reply
The lights are all on but nothing happens.
Okay, got it!
Please, try to press the '1-Cup,' '2-Cup,' and the 'Steam' buttons simultaneously, holding them in for five seconds. The 1- and 2-cup buttons will illuminate. Next, press the '2-Cup' button to begin the cleaning cycle.
Please, try to press the '1-Cup,' '2-Cup,' and the 'Steam' buttons simultaneously, holding them in for five seconds. The 1- and 2-cup buttons will illuminate. Next, press the '2-Cup' button to begin the cleaning cycle.
Customer Reply
Just a minute and I'll respond.
Take your time!
Customer Reply
The water came into the tray. I thought I remembered it coming through the portafilter the last time I did this. If it comes directly into the tray, how does the tablet get dissolved?
Please, tell me where you put the tablet.
Customer Reply
In the portafilter. it's gone now so I guess everything worked.
Okay, got it!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
No. Thank you!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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