If the ads are still present:
Note: If you do not have the Adblock app installed on your device, you can download it from the App Store using this link: https://apps.apple.com/us/app/adblock-for-mobile/id1036484810
Hello, thank you for using Howly.
Tell me please, what browser do you use for this?
safari
I see, thank you for the information.
Did you try to restart your browser?
how do I do that
Just close it and open again.
yes
If the ads are still there:
i have an I pad and I phone no right click
Got it.
Let's start with your iPad, do you have the Adblock app installed already on your iPad?
no
We can install it, do you want to setup your iPhone or the iPad first?
i phone
Good, please use this link to install the app:
https://apps.apple.com/us/app/adblock-for-mobile/id1036484810
Ipad
i purchased a link for all my devices I thought I also have a MacBook Pro
Can you open the link that you purchased on your iPad?
it said only blocked inside safari
After you purchase the Adblock and they sent you a link, when you opened that link do you install any app after that?
I just opened Adblock on my ipad
Great, do you see the screen with instruction on it, after opening?
it says still not enablrd
Please follow this:
I’m ther
i have loaded Adblock app
ok I’m there
ok
Im there
Do you see an Adblock slider at the top of your screen there?
yes
do I just turn them on
Yes, the slider should turn Green after you turn it on
ok done
The app is enabled now, please open your Safari and check if the Ads are blocked
yes they are
i just turned them on
So everything works fine now?
i think so. Thank You
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
No thanks you have been wonderful
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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