Updated: March 20, 2023
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by Jahed Torres
Tech Expert & Writer
832 resolved issues

I placed an order few minutes ago and it shows 2 identical pants

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Can you please tell me on which website have you made the order?

Customer Replay

on my phone ro Sheen

Do you mean Shein?

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Customer Replay

yes

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Understood.
Can you please tell me what exactly would you like to do with the order?

Customer Replay

yes

😁

Customer Replay

I need to cancel one pair of pant

Okay
You will need to cancel the order and then make a new one.

Customer Replay

verify to be sure that I am right please
oh

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In this case, you simply have to sign in to your Shein account, go to your orders list, choose the order you want to cancel, and press Cancel.

Customer Replay

thsnk your

You are most welcome!
Is there anything else I can do for you today?

Customer Replay

no

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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