Updated: April 24, 2023
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by Henry Miller
Tech Expert & Writer
581 resolved issues

I just got foxtel followed Guided set it all up nothing is happening how many wall sockets should I have as I only have one

Short summary:

  1. Check that you have a cable connected to the Input 1 port.
  2. Soft reset your Foxtel device by disconnecting it from the outlet for 1 minute and then reconnecting it and turning it on.
  3. Check your TV screen to see if you see any Foxtel logo or text. If not, use your TV remote to switch to a different HDMI port.
  4. Check different HDMI ports until you see the Foxtel logo or text on your TV screen.
  5. Using the Foxtel remote, access the Home screen or channel list.
  6. Select any channel and confirm that it is playing correctly.

Hello, thank you for using Howly.
Tell me please, what type of Foxtel device you're using exactly?

Customer Replay



Got it, thanks, do you have a cable connect to the Input 1 port or Input 2?

Customer Replay

Have cable connect to input 1 port don't have a input 2 port

Top answer

Lets soft reset your Foxtel device first, disconnect it from an outlet for 1 minute that connect and turn it on
Please let me know what exact screen is shown on a TV after that?

Customer Replay

have done that on the tv screen asks if I want to switch to another device

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Top answer

Do you see any Foxtel logo or text? If not switch the HMDI port using your TV remote

Customer Replay

Have used HMDI

Good, any changes on screen?

Customer Replay

Have HDMI2

Please check if you see any Foxtel logo or text on different HDMI ports

Customer Replay

Have foxtel logo

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Good, now using the Foxtel remote can you access the Home screen or channel list?

Customer Replay

Have that

Select any channel, and let me know if it is playing just fine?

Customer Replay

All working now have foxtel

Great news,*****!

Customer Replay

Thanks for the help

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I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

Customer Replay

no thanks that was it thanks again

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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