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I just got foxtel followed Guided set it all up nothing is happening how many wall sockets should I have as I only have one
Short summary:
- Check that you have a cable connected to the Input 1 port.
- Soft reset your Foxtel device by disconnecting it from the outlet for 1 minute and then reconnecting it and turning it on.
- Check your TV screen to see if you see any Foxtel logo or text. If not, use your TV remote to switch to a different HDMI port.
- Check different HDMI ports until you see the Foxtel logo or text on your TV screen.
- Using the Foxtel remote, access the Home screen or channel list.
- Select any channel and confirm that it is playing correctly.
Hello, thank you for using Howly.
Tell me please, what type of Foxtel device you're using exactly?
IQ
Got it, thanks, do you have a cable connect to the Input 1 port or Input 2?
Have cable connect to input 1 port don't have a input 2 port
Lets soft reset your Foxtel device first, disconnect it from an outlet for 1 minute that connect and turn it on
Please let me know what exact screen is shown on a TV after that?
have done that on the tv screen asks if I want to switch to another device
Do you see any Foxtel logo or text? If not switch the HMDI port using your TV remote
Have used HMDI
Good, any changes on screen?
Have HDMI2
Please check if you see any Foxtel logo or text on different HDMI ports
Have foxtel logo
Good, now using the Foxtel remote can you access the Home screen or channel list?
Have that
Select any channel, and let me know if it is playing just fine?
All working now have foxtel
Great news,*****!
Thanks for the help
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
no thanks that was it thanks again
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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