Updated: April 01, 2023
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by Judi Perez
Tech Expert & Writer
589 resolved issues

I have stars in my bedroom but it's not letting me get it in my living room

and they want me to renew for my living room and I want it on both TVs how do I go by doing that without getting charged twice for the same service

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.

Customer Replay

Ok I have stars in my bedroom I don't have it in my living room the screen is telling me to renew my subscription for the living room I do not want to be charged twice for the same thing I would like to get it in my living room

What do you mean by stars in bedroom?

Customer Replay

I am able to get movies on Starz in my bedroom however, I can't get it on my living room TV. The screen is telling me that my subscription has been cancelled and it's not. I have service in the bedroom but, not in the living room and I don't want to be charged twice


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Got it.

Customer Replay

The living room screen is telling me to renew

To find additional details about your Trial Subscription, including the date the Trial Subscription ends, please visit “Settings” in the Service if you subscribed via starz.com

Customer Replay

Are you talking about on the TV?

I am asking you to check your subscription, which you have at the time.

Customer Replay

Ok I went to settings and it is telling me on the living room TV to subscribe for $8.99

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I see, can you check your latest payment on your phone/banking, to see, when you bought your subscription?

Customer Replay


Take your time.

Customer Replay

It not telling me when. I think it was in August. The subscription is up in on the 5th. I wish to cancel because it's too much trouble to put on both TVs. I am going to cancel. Appreciate your help

Log into your Starz account.
Select the gear icon in the top right-hand corner.
Select Subscriptions.
Select Cancel my subscription.

Customer Replay


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Do you have any additional questions I can help you with?

Customer Replay

No ty

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