Updated: April 10, 2023
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by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

I have peacock but i can only get peacock on one tv

Hello, thank you for using Howly.
On what other device are you trying to watch Peacock?

image

Customer Replay

tv in my bedroom

Got you, thank you for the reply!
Do you have the Peacock app on that TV?

Customer Replay

yes

When you are opening the app do you see any error codes?

Customer Replay

no

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What happens after you open the Peacock app on your bedroom's TV?

Customer Replay

i have to join no place to sign in

Top answer

Noted, thank you for the details!
Please, follow the instructions below:

  1. Turn off your TV and wait 30 seconds for it to refresh the system.
  2. Turn it back on and open the Peacock app
  3. In the top right corner select the "Sign in" option
  4. Sign in with your Peacock credentials
Customer Replay

there is no sign in in right hand corner

Thank you for the update!
Could you please send me a picture of your TV screen?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3354128

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*****, it looks like you are already signed in
Could you please select the Peacock image in the top left corner and send me a picture after it?
To check if you are already signed in

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2102295
Oh that’s me

I am glad you are signed in and able to enjoy the shows!
Is there anything else I can do for you today?

Customer Replay

No thank you so much

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