I have just purchased a new Philips tv, when setting up had a choice between East Midlands and Yorkshire channels

Chose East Midlands (same as the other 2 sets we have. The new TV keeps changing from East Midlands to Yorkshire which most annoying. Why is this - is it the set or aerial

Viktoriia Yushkevych

Hello, thank you for using Howly.
Would you be so kind to tell me more about that issue? How exactly "changing" between channels happening?

Customer Replay

Changes within 24 hours of completing set up, we find out when local news comes on. we get no other indication that change has happened

Viktoriia Yushkevych

Try to perform afactory reset and set up your TV once again, please:

Step 1: go to the home screen
Go to the home screen of the TV. You can do this by pressing the home button on your remote. You can recognize this button by the icon that looks like a house
Step 2: go to settings
Step 3: go to general settings
Step 4: find the factory settings
Step 5: confirm the reset
Press OK and the television will now reset to the factory settings. The image, sound, and Ambilight will reset to the default values. After this, set up your TV once again and check if the issue still persists

Customer Replay

yes - now searching for channels
I have set up for east midlands, but how do I know if i have got this until news time?

Viktoriia Yushkevych

You can monitor the work of your TV and if the situation repeats, please let us know about it.

Customer Replay