Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please, could you specify what service you're referring to?
Square device- eftpos transaction on square
Got you
This morning a customer came in and made a purchase of 500. They thought it did not work and we r entered the transaction on my transaction it came up it went through twice. They also thought their limit on the card was 800 and the Commonwealth bank would not let either transaction go through
Sorry it was successful?
Just trying now
Ok
To view transactions, select 'Payments' and then 'Transactions'. Transactions are presented in a list view with a transaction summary. Selecting an individual transaction displays a more detailed view. Whenever a transaction is updated cant find menu bar
Can you take me a photo of your terminal?
How do I send you the photo
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
Visitor uploaded: image.jpeg
Type: image/jpeg
Size: 2869930
Done
You have transactions button on the bottom
Please click on it
yes
done
And there you might see if transaction was successful
Think I have done it.
Thank you
Is there anything else I can do for you today?
No all good… thanks again
I am so pleased to see your issue got resolved!
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