Updated: May 09, 2023
180 Views
Was it helpful?
author
by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

Can I use Square terminal without WIFI?

i WANT TO USE SQUARE TERMINAL AT OUTDOOR MARKETS

Short summary:

  1. Tap More from the navigation bar at the bottom of your screen.
  2. Tap Settings > Checkout > Offline Mode.
  3. Toggle Allow Offline Mode to on.
  4. Review the information and then tap Allow Offline Mode.
  5. To set a limit for card transactions taken offline, enter an amount next to Per-Transaction Limit. This limit automatically defaults to $100 when Offline Mode is enabled and the maximum per-transaction limit is $50,000.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!

Customer Replay

Likewise

Top answer

The Square Terminal requires an internet connection at all times to function properly. If your internet connection becomes interrupted or temporarily unavailable, you can enable Offline Mode to accept swiped card payments as a backup.

image

Customer Replay


Do the payments then get processed when I get back to wifi?

banner 3
Top answer

Any transactions accepted while in Offline Mode will be processed when you regain connectivity. If a payment is not processed within 24 hours, it will expire and the funds will not be captured from your customer.

Customer Replay

Where do I find "Off line mode?

To enable Offline Mode:

  • Tap More from the navigation bar at the bottom of your screen.
  • Tap Settings > Checkout > Offline Mode.
  • Toggle Allow Offline Mode to on.
  • Review the information and then tap Allow Offline Mode.
  • To set a limit for card transactions taken offline, enter an amount next to Per-Transaction Limit. This limit automatically defaults to $100 when Offline Mode is enabled and the maximum per-transaction limit is $50,000.
  • Please note that when operating in Offline Mode, there is additional risk with any payments you accept. They are not responsible for any loss due to declined cards, expired payments taken while offline, or for chargebacks. In addition, Square won't and can not contact any customers on your behalf should a payment be declined or expire when taken in Offline Mode.
Customer Replay

There is no offline mode

What options do you see when you click "Checkout" in settings?

Customer Replay

Quick amounts, Taxes, Order tickets, payment types, Tipping, Receipt, Customer management

banner 6

Noted!
Please make sure your device has the latest software. To update your Square Terminal software, tap ≡ More > Settings > Hardware. Tap General > About Terminal > Software Update.

Customer Replay

It is installing. Thanks

Sounds good!
Software updates typically take around 20 minutes to one hour to complete.

Customer Replay

I see it is slow. Do I stay in the chat?

You can definitely stay in chat until it's updated or chat back with us once it's done.
You can save this chat as a bookmark in your browser, or copy the link in your address bar and paste it to any place you'd like.

Customer Replay

OK I'll stay

banner 9

No problem! Please keep me updated.
*****, please let me know if it's still updating.

Customer Replay

fantastic, all sorted. Thank you very much

You are always very welcome!
I am so pleased to see your issue got resolved!

Get answers until you're satisfied

14 verified experts are online now

Expert's Assistant

Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Finance problem

Comments

3 comments
Christine Howard
Invalid Date
How often do Square Terminals need software updates, and how do I know when they're available?
Ghost888
Invalid Date
I had no idea that payments taken in Offline Mode would expire after 24 hours. That's definitely something to keep in mind!
Lyra
Invalid Date
Wow, these instructions were super helpful! I didn't know where to find offline mode before this.

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info