Created: December 17, 2022

Can I use Square terminal without WIFI?

i WANT TO USE SQUARE TERMINAL AT OUTDOOR MARKETS
Last Edit: January 6, 2023
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Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
Likewise
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
The Square Terminal requires an internet connection at all times to function properly. If your internet connection becomes interrupted or temporarily unavailable, you can enable Offline Mode to accept swiped card payments as a backup.
Customer Reply
Do the payments then get processed when I get back to wifi?
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Any transactions accepted while in Offline Mode will be processed when you regain connectivity. If a payment is not processed within 24 hours, it will expire and the funds will not be captured from your customer.
Customer Reply
Where do I find "Off line mode?
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
To enable Offline Mode:
Tap More from the navigation bar at the bottom of your screen.
Tap Settings > Checkout > Offline Mode.
Toggle Allow Offline Mode to on.
Review the information and then tap Allow Offline Mode.
To set a limit for card transactions taken offline, enter an amount next to Per-Transaction Limit. This limit automatically defaults to $100 when Offline Mode is enabled and the maximum per-transaction limit is $50,000.
Please note that when operating in Offline Mode, there is additional risk with any payments you accept. They are not responsible for any loss due to declined cards, expired payments taken while offline, or for chargebacks. In addition, Square won't and can not contact any customers on your behalf should a payment be declined or expire when taken in Offline Mode.
Customer Reply
There is no offline mode
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
What options do you see when you click "Checkout" in settings?
Customer Reply
Quick amounts, Taxes, Order tickets, payment types, Tipping, Receipt, Customer management
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Noted!
Please make sure your device has the latest software. To update your Square Terminal software, tap ≡ More > Settings > Hardware. Tap General > About Terminal > Software Update.
Customer Reply
It is installing. Thanks
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Sounds good!
Software updates typically take around 20 minutes to one hour to complete.
Customer Reply
I see it is slow. Do I stay in the chat?
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
You can definitely stay in chat until it's updated or chat back with us once it's done.
You can save this chat as a bookmark in your browser, or copy the link in your address bar and paste it to any place you'd like.
Customer Reply
OK I'll stay
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
No problem! Please keep me updated.
*****, please let me know if it's still updating.
Customer Reply
fantastic, all sorted. Thank you very much Vitalii.
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
You are always very welcome!
I am so pleased to see your issue got resolved!

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