Updated: April 19, 2023
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by Oliver Maslou
Tech Expert & Writer
849 resolved issues

I have forgotten my google account password

How to recover or start anew?

Short summary:

  1. Go to the Google account recovery page by visiting https://accounts.google.com/signin/recovery
  2. Enter the email address associated with your Google account and click "Next".
  3. Instead of entering your password, click "Try another way".
  4. Enter the phone number that you believe might be linked to your account.
  5. Choose the option "Send a code".
  6. Check your phone for a text message from Google with a verification code.
  7. Enter the verification code in the field provided on the recovery page and click "Next".
  8. Create a new password for your Google account and confirm it.
  9. Click "Reset Password" to save your new password.

Hello, thank you for using Howly.
Can you tell me if you have any recovery email or phone number linked to your Google account?


Customer Replay

"could have" but not sure.. if so it might be one of the following... ***** or *****@gmail.com

Top answer

Okay, got it!
Try these steps to recover the account:

  1. Go to the page https://accounts.google.com/signin/recovery
  2. Enter the email, then click "Next".
  3. Instead of entering your password, click "Try another way"
  4. Enter the phone number *****
  5. Choose the option "Send a code".

Is everything clear with the provided instruction?

Customer Replay

clear? yes. Successful... let's see.

Sure, try that and let me know!

Customer Replay

Ok, so it "looks like" I have successfully re-password-ed my google account. Can you change for a few while I verify?

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So you have successfuly reset the password?

Customer Replay

Bingo!! Looks like I'm good to go.

Is there anything else I can do for you today?

Customer Replay

Think I'm ok for now. Thanks!

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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