Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
If you have an account, you only need to log in once
If you have an account, you only need to log in once
Customer Reply
Ok is there an App Store or play store to get apps
What device are you talking about?
Customer Reply
my Samsung Roku tv
Do you want to install Roku TV on your TV?
Customer Reply
no it’s a Roku tv but I was on my iPhone last night and was reading about hidden Roku channels and vpn.. seems like they were hackers I think…today can’t delete apps or install apps like I used to??
Okay. Could you tell me the exact model of your TV?
Customer Reply
VN5OTU7OOOFXZA
Thanks, do these steps, please:
1. Press the Home button on your Smart Remote, then navigate to Apps.
2. Select an app to install, press the Select button, then move to the detailed information screen.
3. Select Install.
4. If you press Open, the app will open immediately.
Let me know if you have issues with this!
1. Press the Home button on your Smart Remote, then navigate to Apps.
2. Select an app to install, press the Select button, then move to the detailed information screen.
3. Select Install.
4. If you press Open, the app will open immediately.
Let me know if you have issues with this!
Customer Reply
all installed
Great!
Did it all work out for you?
Did it all work out for you?
Customer Reply
when I delete I got to app and press select and menu comes up saying remove move or delete that doesn’t happen anymore??
You're talking about your TV now, right?
Customer Reply
yes I need to delete and I would hold down the select button and menu would come up this is not happening any more
Try to do these steps, please:
Press the Home button to open up the Home screen menu.
Navigate to Apps, and then select the Settings icon in the top right corner.
Next, select the app you want to delete.
Finally, select Delete, and select Delete again to confirm.
Press the Home button to open up the Home screen menu.
Navigate to Apps, and then select the Settings icon in the top right corner.
Next, select the app you want to delete.
Finally, select Delete, and select Delete again to confirm.
Customer Reply
yes ur way worked but my way was simple ..I just had to hold down the select button and menu would appear..I don’t know what happened oh well
thank you
thank you
You're welcome!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
This is a new tv is there a channel store or google store?
Press the Home button to open the Home screen menu.
Use the directional pad to select Apps and open it.
Apps is the Google Store for TV🙂
Use the directional pad to select Apps and open it.
Apps is the Google Store for TV🙂
Customer Reply
ok thank alot
😇
Do you have any additional questions I can help you with?
Do you have any additional questions I can help you with?
Customer Reply
no
I am so pleased to see your issue got resolved!
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