Updated: March 21, 2023
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by Oleksandr Lazariev
Tech Expert & Writer
796 resolved issues

I have a Roku account do I always have to b signed into it

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
If you have an account, you only need to log in once

Customer Replay

Ok is there an App Store or play store to get apps

What device are you talking about?

Customer Replay

my Samsung Roku tv


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Do you want to install Roku TV on your TV?

Customer Replay

no it’s a Roku tv but I was on my iPhone last night and was reading about hidden Roku channels and vpn.. seems like they were hackers I think…today can’t delete apps or install apps like I used to??

Okay. Could you tell me the exact model of your TV?

Customer Replay


Thanks, do these steps, please:

  1. Press the Home button on your Smart Remote, then navigate to Apps.
  2. Select an app to install, press the Select button, then move to the detailed information screen.
  3. Select Install.
  4. If you press Open, the app will open immediately.

Let me know if you have issues with this!

Customer Replay

all installed

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Did it all work out for you?

Customer Replay

when I delete I got to app and press select and menu comes up saying remove move or delete that doesn’t happen anymore??

You're talking about your TV now, right?

Customer Replay

yes I need to delete and I would hold down the select button and menu would come up this is not happening any more

Try to do these steps, please:
Press the Home button to open up the Home screen menu.
Navigate to Apps, and then select the Settings icon in the top right corner.
Next, select the app you want to delete.
Finally, select Delete, and select Delete again to confirm.

Customer Replay

yes ur way worked but my way was simple ..I just had to hold down the select button and menu would appear..I don’t know what happened oh well
thank you

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You're welcome!
Is there anything else I can do for you today?

Customer Replay

This is a new tv is there a channel store or google store?

Press the Home button to open the Home screen menu.
Use the directional pad to select Apps and open it.
Apps is the Google Store for TV🙂

Customer Replay

ok thank alot

Do you have any additional questions I can help you with?

Customer Replay


I am so pleased to see your issue got resolved!

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