Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
May I know your first name, please?
Customer Reply
*****
Nice to meet you, *****!
Please tell me the full model of your device
Please tell me the full model of your device
Customer Reply
Thanks! The stove Model # is: WFE320M0JW
Thank you!
Have you tried selecting a temperature and then starting the timer?
Have you tried selecting a temperature and then starting the timer?
Customer Reply
I can select the temp with no problem, but when I try to start the time it changes the temp. I must be doing something wrong. Can you please walk me through the steps?
Allow me a moment, please
Customer Reply
Take all the time you need.
Thank you!
Let's go together step by step
Let's go together step by step
Customer Reply
OK
Please press BAKE
Customer Reply
Hate to tell you this but I'm on my computer, not in the Kitchen.
Oh, sorry It makes sense
Customer Reply
So I'm afraid you're going t need to just tell me via written instructions.
I'll send you full instructions in a minute
Customer Reply
That would be awesome!!!
Allow me a moment
Customer Reply
No problem
Thank you 😊
Please follow this instruction:
1. Press BAKE. The Bake indicator light will light up.
2. Press the Temp/Time up or down arrow keypad to enter a temperature other than the one displayed.
3. Press COOK TIME. The cook time oven indicator light will light up.
4. Press the Temp/Time up or down arrow keypad to enter the length of time to cook.
5. Press the Start keypad. The display will count down the time. When the time ends, the oven will shut off automatically.
6. Press the Cancel keypad to clear the display
Looks like you’ve been inactive for a while. Are you still with me?
Please follow this instruction:
1. Press BAKE. The Bake indicator light will light up.
2. Press the Temp/Time up or down arrow keypad to enter a temperature other than the one displayed.
3. Press COOK TIME. The cook time oven indicator light will light up.
4. Press the Temp/Time up or down arrow keypad to enter the length of time to cook.
5. Press the Start keypad. The display will count down the time. When the time ends, the oven will shut off automatically.
6. Press the Cancel keypad to clear the display
Looks like you’ve been inactive for a while. Are you still with me?
Customer Reply
Thank you! I'm going to copy and save to hard copy (I still need that occasionally)
I'm very glad I could help 😊
Customer Reply
I'm so sorry - I thought I'd lost you when I tried to save info to a text doc. You solved my problem and I appreciate your patience and professionalism. Have a nice weekend.
I am so pleased to see your issue got resolved!
Customer Reply
Ciao!
Have a good weekend, too, *****!
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