Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
*****
Nice to meet you, *****!
Please tell me the full model of your device
Thanks! The stove Model # is: WFE320M0JW
Thank you!
Have you tried selecting a temperature and then starting the timer?
I can select the temp with no problem, but when I try to start the time it changes the temp. I must be doing something wrong. Can you please walk me through the steps?
Allow me a moment, please
Take all the time you need.
Thank you!
Let's go together step by step
Please press BAKE
Hate to tell you this but I'm on my computer, not in the Kitchen.
Oh, sorry It makes sense
So I'm afraid you're going t need to just tell me via written instructions.
I'll send you full instructions in a minute
That would be awesome!!!
Allow me a moment
No problem
Thank you 😊
Please follow this instruction:
Looks like you’ve been inactive for a while. Are you still with me?
Thank you! I'm going to copy and save to hard copy (I still need that occasionally)
I'm very glad I could help 😊
I'm so sorry - I thought I'd lost you when I tried to save info to a text doc. You solved my problem and I appreciate your patience and professionalism. Have a nice weekend.
I am so pleased to see your issue got resolved!
Ciao!
Have a good weekend, too, *****!
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