Updated: March 20, 2023
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by Ivy Davis
Tech Expert & Writer
462 resolved issues

I have a 4 year old BISSELL crosswave that has stopped charging when docked

Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay

I have a 4 year old BISSELL crosswave that has stopped charging when docked and won’t connect to wifi
is there a service center I can take it to for repair

Nice to meet you, *****
Do you want me to look for the service center?

Customer Replay

Yes, please

Ok, allow me a few minutes, please
By the way, have you tried to reset your crosswave?

Customer Replay

How do I reset?

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What is the model of your crosswave?

Customer Replay

Cordless max
Model no. 2554


Customer Replay

Please try to do the following:
Hold mode button (gear icon) on handle down until you hear 2 beeps (approximately 15 seconds).

It still won’t connect or charge.

Customer Replay

It looks like a hardware issue that can not be fixed online. *****, may I have your ZIP code so I can find the nearest service center for you?

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Customer Replay

Thank you!
Please, try to contact BISSELL service via this number --- 8048977910.

Ok I will thank you

Customer Replay

Do you have any additional questions I can help you with?

No that’s it

Customer Replay

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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you too!

Customer Replay


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