I have a 2019 Whirlpool refrigerator model WRX986SIHZ00 That the lights in the freezer and the upper lights in the refrigerator just stopped working
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What troubleshooting have you done so far?
Nothing yet
The light on the upper part of the frig and the freezer just went out
Noted. Let’s try to soft reset your refrigerator. To do this please unplug it from the wall and wait 60 seconds. After the minute is up, plug your refrigerator back in.
Still does not work
Does your refrigerator or freezer compartment has a traditional light bulb?
NO ALL LED
Noted.
For the freezer light there is a light switch in the freezer that may have gone faulty. Check that the switch is still working electrically, i.e. not open circuit when released.
It still is off doing it by hand
The lights both went dead at the same time. But there is other lights in the refig that still come on when u open the door
Got you, I suppose that those lights may have been burned.
well there are 2 up in the refig and 2 in the freezer. all at the same time does not make sense
Okay, were you trying to clear the drain maybe?
nope just went in the ref to get some milk and it was out
I this case, the lights indeed may have been burned, I recommend replacing the led lights, sir.
4 lights at the same time??
Yes. Unfortunately.
At least try replacing one of them and see if that works.
ok
Do you have any additional questions I can help you with?
no
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