Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
May I know your first name, please?
Customer Reply
*****
Nice to meet you, *****!
What error does it give you?
What error does it give you?
Customer Reply
I can't remember
I'd appreciate if you check that, please
Customer Reply
Something like there was an error try again later for 2 days now
So do you have Paramount app installed on your device now or not, could you please specify?
Customer Reply
Something went wrong try again.
So it's not installed now?
Can you tell me the device model name also, please?
Can you tell me the device model name also, please?
Customer Reply
Every time I try to download it I just get that error for 2 days. I just tried again
Motorola 5g
Motorola 5g
 Can you tell on what device are you trying to install it?
Okay, allow me a minute
Do you have this issue with any other app?
Okay, allow me a minute
Do you have this issue with any other app?
Customer Reply
No
I see, allow me a few minutes, please
Customer Reply
Okay
Thanks
I assume you can try to watch Paramount+ through the Amazon Prime app alternatively
Do you use Amazon Prime?
I assume you can try to watch Paramount+ through the Amazon Prime app alternatively
Do you use Amazon Prime?
Customer Reply
Yes I do
Allow me a minute
Customer Reply
But I paid for Paramount
Okay
Okay
Thanks
Can you enter into Amazon Prime app on your device and search for Paramount+ there?
Can you enter into Amazon Prime app on your device and search for Paramount+ there?
Customer Reply
Okay just a minute
Sure. Take your time
Customer Reply
Okay I got it prime
Through Prime I got into it
Through Prime I got into it
Okay, can I help you with anything else?
Customer Reply
No just wish I could download it as I paid for it but Thank you!
You are welcome, *****!
Customer Reply
Have a great day and Happy Holidays!
Same for you!
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