Created: January 18, 2023

I had downloaded Paramount+ then tried to get into after I Paid it then it kept saying update needed

I couldn't use it so I uninstalled it and tried to reinstall it and Google play gives me an error for 2 days now.
Last Edit: January 18, 2023
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Peter Davis
Peter Davis Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
Customer Reply
*****
Peter Davis
Peter Davis Tech Expert & Writer
Nice to meet you, *****!
What error does it give you?
Customer Reply
I can't remember
Peter Davis
Peter Davis Tech Expert & Writer
I'd appreciate if you check that, please
Customer Reply
Something like there was an error try again later for 2 days now
Peter Davis
Peter Davis Tech Expert & Writer
So do you have Paramount app installed on your device now or not, could you please specify?paramount-plus
Customer Reply
Something went wrong try again.
Peter Davis
Peter Davis Tech Expert & Writer
So it's not installed now?
Can you tell me the device model name also, please?
Customer Reply
Every time I try to download it I just get that error for 2 days. I just tried again
Motorola 5g
Peter Davis
Peter Davis Tech Expert & Writer
 Can you tell on what device are you trying to install it?
Okay, allow me a minute
Do you have this issue with any other app?
Customer Reply
No
Peter Davis
Peter Davis Tech Expert & Writer
I see, allow me a few minutes, please
Customer Reply
Okay
Peter Davis
Peter Davis Tech Expert & Writer
Thanks
I assume you can try to watch Paramount+ through the Amazon Prime app alternatively
Do you use Amazon Prime?
Customer Reply
Yes I do
Peter Davis
Peter Davis Tech Expert & Writer
Allow me a minute
Customer Reply
But I paid for Paramount
Okay
Peter Davis
Peter Davis Tech Expert & Writer
Thanks
Can you enter into Amazon Prime app on your device and search for Paramount+ there?
Customer Reply
Okay just a minute
Peter Davis
Peter Davis Tech Expert & Writer
Sure. Take your time
Customer Reply
Okay I got it prime
Through Prime I got into it
Peter Davis
Peter Davis Tech Expert & Writer
Okay, can I help you with anything else?
Customer Reply
No just wish I could download it as I paid for it but Thank you!
Peter Davis
Peter Davis Tech Expert & Writer
You are welcome, *****!
Customer Reply
Have a great day and Happy Holidays!
Peter Davis
Peter Davis Tech Expert & Writer
Same for you!

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