Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
*****
Nice to meet you, *****!
What error does it give you?
I can't remember
I'd appreciate if you check that, please
Something like there was an error try again later for 2 days now
So do you have Paramount app installed on your device now or not, could you please specify?
Something went wrong try again.
So it's not installed now?
Can you tell me the device model name also, please?
Every time I try to download it I just get that error for 2 days. I just tried again
Motorola 5g
Can you tell on what device are you trying to install it?
Okay, allow me a minute
Do you have this issue with any other app?
No
I see, allow me a few minutes, please
Okay
Thanks
I assume you can try to watch Paramount+ through the Amazon Prime app alternatively
Do you use Amazon Prime?
Yes I do
Allow me a minute
But I paid for Paramount
Okay
Thanks
Can you enter into Amazon Prime app on your device and search for Paramount+ there?
Okay just a minute
Sure. Take your time
Okay I got it prime
Through Prime I got into it
Okay, can I help you with anything else?
No just wish I could download it as I paid for it but Thank you!
You are welcome, *****!
Have a great day and Happy Holidays!
Same for you!
What about starting a discussion? Be the first to share your thoughts!