Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
What troubleshooting have you done so far?
if u can help it would be amazing
When you are trying to access your account, can you see the button "Forgot password"?
yes we have done all that
on the xbox
i switched the password for it afew years ago it wont accept the new password
to allow me to sign into my games
Do you mean that the last time you changed your password was a few years ago and now it doesn’t accept it?
i have the new password for my account but it wont accept it
Please, try the following again:
i am just restarting my xbox one after i did the password change
Good, please let me know how it goes
Thank you so much u just saved me a new xbox hehe Thank you again
Oh, I am glad the issue got resolved :)
you are hte BEST
It was my pleasure chatting with you!
I am so pleased to see your issue got resolved!
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