Updated: March 28, 2023
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by Jahed Torres
Tech Expert & Writer
832 resolved issues

I changed my Apple ID and I got an email saying I need to verify I did it

So in the email they send me a verify number and said I need to send it back on the VERIFY page and I wont be able to use my APPLE Account until I do this. Well this is fine, but they did not instruct me where this Verify page is or where I can find it to get this done! This is no where on my apple ID. Can you please help me?
author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
What apple device do you use?

Customer Replay

I use my apple phone and I use a notebook
I dont think my notebook is an apple

author

Understood, thank you!
*****, are you use you didn't get a link in the email from Apple?
Could you please make a screenshot of it or send me the text?

Customer Replay

No link at all !!!

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author

Got it. Please, refer to the question above.

Customer Replay

Geez how would I do that? Without loosing you?
I got it in my outlook acct

author

You can open your mailbox in another tab
If you don't close the tab with our chat, you won't lose me, *****

Customer Replay

Here goes, I am not tech savvy at all L

author

Understood, it's okay, *****
Do you access your Outlook account in the web browser?

Customer Replay

Verify your email address.
You recently selected *****@outlook.com as your new Apple ID. To verify this email address belongs to you, enter the code below on the email verification page:*****
Why you received this email.
Apple requires verification whenever an email address is selected for your Apple ID. Your email cannot be used until you verify it.
If you did not make this change or you believe an unauthorized person has accessed your account, you should change your password as soon as possible from your Apple ID account page at https://appleid.apple.com.
Apple Support
There is is!

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author

Okay, thank you!
*****, could you please specify the sender name?

Customer Replay

ok

author

Also, have you recently changed the email in your Apple ID account ?

Customer Replay

It wont let me copy it but it says, <applenoreply@apple.com>
Do you think it is spam/fraud?

author

I think this might be a scam if you haven't tried to change your email in Apple ID

Customer Replay

or legit?

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author

So, did you change it?

Customer Replay

Ok

author

Please, refer to the question above.

Customer Replay

No it did not!

author

In this case, it should be a scam I suggest you ignore it. To verify this you can try to download any app from AppStore on your phone. If it lets you do this then it was a scam email
Also, I suggest you check what email address you have in your Apple ID account
In order to do this, tap Settings on your iPhone, then tap your name. There you should see the linked email

Customer Replay

Got it! Yep there wes no way to "verify" the email. I did go the my APPLE ID and to change password but I did not change it. I just got out of it. I hope I closed the app! I better check that!

author

Yes, please check this
Please, keep me apprised.

Customer Replay

I tried twice and it works but the two factor is off so I will get it back on!

author

Good, did you check the linked email to your Apple ID in the settings?

Customer Replay

Where do i find that in settings?

author

Please, tap Settings, then tap your name.
From there, you will be able to see the linked email address

Customer Replay

No Email with my name!
Thats a cool way to check!

author

Sorry, I didn't get it, is there your email?

Customer Replay

I feel like you took care of all my needs now! Many thanks!!! I will turn the email over to spam!

author

You're always welcome, *****!
Is there anything else I can do for you today?

Customer Replay

Oh yes that is my email, I thought you ment I did not get any mail! lol

author

Understood, thank you!

Customer Replay

Thank you!
Have a great rest of your weekend!!! Many thanks again!!!

author

We are glad that you have resolved your issue using Howly!

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