Updated: March 26, 2023
Was it helpful?
by Anton Hrytsaienko
Tech Expert & Writer
619 resolved issues
Verified Expert in:
Tablets, Apps, Windows issues

I can’t use my chromecast!

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you please explain the issue in detail?

Customer Replay

my Wi-Fi was changed.
I just need to know how to change chromecast to the new Wi-Fi?


Got it
How to Change Wi-Fi on Chromecast:
To change your Wi-Fi network on a Chromecast, start the TV and open the Google Home app. Then select your device and tap the gear icon in the top-right corner of your screen. Finally, tap WiFi > Forget this Network.
Please let me know once you done it so we can go further

Customer Replay


banner 3

Make sure your smartphone or other device is connected to the same network as the Chromecast. If you can’t connect to the same network, you’ll have to manually reset your Chromecast. You can find out how to reset your Chromecast in the instructions below.

  1. Turn on the TV and plug in your Chromecast. You can tell the Chromecast is turned on if you can see a light on the device.
  2. Open the Google Home app. You can find this app on the Apple App Store and the Google Play Store for free.

Please let me know once you done it

Customer Replay

I’ve had erased all of my Crome apps can you send me the one that need to use?

What do you mean?

Customer Replay

I have no google apps on my phone.

You can download the Google Home app from Apple App Store, actually

Customer Replay

Ok give me a minute.

banner 6

Please let me know once you done it so we can go further

Customer Replay

Thank you sweetheart, you gave me the correct information!

Ok, so it is working well now?

Customer Replay


I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

NO, but have a great weekend!!!

banner 9

We are glad that you have resolved your issue using Howly!

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your TV problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info