I can’t use my chromecast!

Anton Hrytsaienko

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Anton Hrytsaienko

Nice to meet you, *****!
Can you please explain the issue in detail?

Customer Replay

my Wi-Fi was changed.
I just need to know how to change chromecast to the new Wi-Fi?

Anton Hrytsaienko

Got it
How to Change Wi-Fi on Chromecast:
To change your Wi-Fi network on a Chromecast, start the TV and open the Google Home app. Then select your device and tap the gear icon in the top-right corner of your screen. Finally, tap WiFi > Forget this Network.
Please let me know once you done it so we can go further

Customer Replay

ive

Anton Hrytsaienko

Okay!
Make sure your smartphone or other device is connected to the same network as the Chromecast. If you can’t connect to the same network, you’ll have to manually reset your Chromecast. You can find out how to reset your Chromecast in the instructions below.

Turn on the TV and plug in your Chromecast. You can tell the Chromecast is turned on if you can see a light on the device.
Open the Google Home app. You can find this app on the Apple App Store and the Google Play Store for free.

Please let me know once you done it

Customer Replay

I’ve had erased all of my Crome apps can you send me the one that need to use?

Anton Hrytsaienko

What do you mean?

Customer Replay

I have no google apps on my phone.

Anton Hrytsaienko

You can download the Google Home app from Apple App Store, actually

Customer Replay

Ok give me a minute.