Updated: March 14, 2023
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by Anna Chernetska
Tech Expert & Writer
712 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, 4G/5G issues

I cannot get sound on youtube after cat sat on keyboard

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Got it, do you use a Laptop or a desktop computer?

Customer Replay

desktop computer

Do you have any volume keys on your keyboard?

Customer Replay

Yes sound by 3 sound/ higher - lower and no sound

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Press "Sound higher" a few times
Does the volume level bar appears on a screen?

Customer Replay

Yes reading now 84

Good, please open YouTube now and press "M" key on your keyboard

Customer Replay

Still no sound

Open any new video and press "Up" key a few times on your keyboard

Customer Replay

No sound

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Tell me, please, no sound only on YouTube or in any other app, or website too?

Customer Replay

Only youTube

Got it, can you raise a volume indicator in a video on YouTube?


Customer Replay

unable to raise volume

You need to do that with your mouse does it react when you hover your cursor on a volume icon

Customer Replay

Thankyou I have sound. Many thanks

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You're welcome, *****!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thanks all is well on the western front, thANKYOU

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay

Will do.Thanks

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