Updated: March 14, 2023
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by Anna Chernetska
Tech Expert & Writer
712 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, 4G/5G issues

I cannot get sound on youtube after cat sat on keyboard

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Got it, do you use a Laptop or a desktop computer?

Customer Replay

desktop computer

author

Do you have any volume keys on your keyboard?

Customer Replay

Yes sound by 3 sound/ higher - lower and no sound

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author

Press "Sound higher" a few times
Does the volume level bar appears on a screen?

Customer Replay

Yes reading now 84

author

Good, please open YouTube now and press "M" key on your keyboard

Customer Replay

Still no sound

author

Open any new video and press "Up" key a few times on your keyboard

Customer Replay

No sound

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author

Tell me, please, no sound only on YouTube or in any other app, or website too?

Customer Replay

Only youTube

author

Got it, can you raise a volume indicator in a video on YouTube?

image

Customer Replay


unable to raise volume

author

You need to do that with your mouse does it react when you hover your cursor on a volume icon

Customer Replay

Thankyou I have sound. Many thanks

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author

You're welcome, *****!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thanks all is well on the western front, thANKYOU

author

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay

Will do.Thanks

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