Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Got it, do you use a Laptop or a desktop computer?
Got it, do you use a Laptop or a desktop computer?
Customer Reply
desktop computer
Do you have any volume keys on your keyboard?
Customer Reply
Yes sound by 3 sound/ higher - lower and no sound
Press "Sound higher" a few times
Does the volume level bar appears on a screen?
Does the volume level bar appears on a screen?
Customer Reply
Yes reading now 84
Good, please open YouTube now and press "M" key on your keyboard
Customer Reply
Still no sound
Open any new video and press "Up" key a few times on your keyboard
Customer Reply
No sound
Tell me, please, no sound only on YouTube or in any other app, or website too?
Customer Reply
Only youTube
Got it, can you raise a volume indicator in a video on YouTube?
Customer Reply
unable to raise volume
You need to do that with your mouse does it react when you hover your cursor on a volume icon
Customer Reply
Thankyou I have sound. Many thanks
You're welcome, *****!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No thanks all is well on the western front, thANKYOU
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Customer Reply
Will do.Thanks
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