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Restarting your Wi-Fi router can help resolve network issues. Power off your router, wait for a few seconds and then power it back on. Give it a moment to establish a connection and then check if your Fire TV Stick can connect to the network.
Have you restarted your router?
Yes. However, "Home is currently unavailable" is on the screen.
Do you see this message on your Fire TV?
The message came on the TV Screen. My Fire control does not have a screen.
Understood! Thank you!
Could you please specify what is your TV brand and model?
LG model 43UP7000PUA
Thank you!
Please, follow these steps to check if your TV is connected to the internet:
OK It will take a few minutes.
The TV was not connected to the network when I did what you requested. So I reconnected it to the WiFi. Then I rebooted the Fire device got the initial music and then the same message : Home is curently unavailable.
Understood.
*****, please try the following:
Nothing happened.
Is the Firestick on at the moment?
No. The same message repeated. I do hear a click when the two buttons on the control are pressed.
I tried the buttons again and the WiFi password came up on the screen. I put in the password and the Fire device now says it is connected at 5 ghz signal strength good quality fair.
Got it!
Is the "Home is currently unavailable" still on the screen?
No
Great!
Could you please try to play some music to be sure that the error will not be there?
Barry Manilow is playing on the TV now. Thanks for your help.
You're most welcome!
Have a great one!
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