Updated: March 26, 2023
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by Jake Jeong
Tech Expert & Writer
1008 resolved issues
Verified Expert in:
Tablets, Gadgets, Apps, Smart TV issues

I am not able get a cable signal for my TV

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Is this what your TV says?

Customer Replay

YES

What TV brand and model you have?

Customer Replay

Samsung

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Thank you. Did you try anything before contacting us?

Customer Replay

no

Customer Replay

I have 2 TVs on cable. The other TV is a Sanyo. Neither has a signal

Check all cables connected to your TV, please. Especially HDMI cables. Try to move them, unplug and plug in again.

Customer Replay

The Samsung is working now

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So you've got the cable signal now?

Customer Replay

Both are working now.

Great!
Is there anything else I can do for you today?

Customer Replay

no thanks

We are glad that you have resolved your issue using Howly!

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