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I am getting an error message when I try to get into Word or Excel
Hello, thank you for using Howly.
Have you already tried any ways to resolve the issue?
Yes, I've tried the way they suggested but I cannot find Office anywhere on my computer.
Could you specify, please, what way was suggested?
I went into settings, apps and could not find Office. they suggested that I do a Office fix.
Tell me, please, have you tried to restart your computer and trying to open Word or Excel again? Sometimes, a simple restart can resolve the issue.
Not as yet, I'll give it a go and come back to you soon.
Sure, take your time, I will be waiting
Back again, tried a restart and it didn't work.
Okay, noted!
Can you try to open any other Office program? Office word, for example.
I tried to open Publisher but got the same error.
Okay, thank you so much!
I will provide you with instructions step by step. Please, follow them carefully.
OK
First, open the Run accessory by pressing the Windows key + R.
OK
Type the command appwiz.cpl and hit Enter.
done
Select your Microsoft Office suite software. Then, click the Change button to open a repair utility for MS Office.
the only one I can find is Microsoft 365-en-us
This is it, click on Microsoft 365-en-us, then click the Change button to open a repair utility for MS Office.
Once it's done, select the Online Repair radio button, and click the Repair button.
Repairing now thanks
You're very welcome, keep me tuned, please!
Will do thanks.
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