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I am getting a machine communication error on my Maker
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What error did you receive?
Machine Communication Error
Could you send me a screenshot of it?
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
Visitor uploaded: image.png
Type: image/png
Size: 1115894
Ok
Received, thanks
What troubleshooting have you done so far?
Nothing, I didn’t know what to do.
Open your phone Settings, and unpair your Cricut machine from your device.
And tell me when it’s done
Ok this is going to sound dumb but how do I unpair?
I am at Design Space in settings
Open Settings > Bluetooth.
Click on the "i" near the device that you want to remove/forget.
Based on the current status of the device, you'll get the option Forget This Device.
Maker is not listed
Please, try to pair it
I don’t know how to do that either.
I know I am not tech savvy.
What exact Cricut Maker do you have?
The first one that came out.
Could you clarify?
Cricut Maker
color Champagne
Ok, thanks
Have you paired them?
I don’t know how to pair them.
Is the pin *****
What pin do you mean?
Lets try to pair it to your iPad
Ensure your Cricut Explore or Cricut Maker machine is powered on and within 10-15 feet of your mobile device. If you have the first Cricut Explore model or Cricut Explore One, ensure that your Wireless Bluetooth Adapter is inserted.
Open Settings > Bluetooth.
And tell me when its done
when I clicked on Maker the next screen asked for a pin
If Bluetooth is off, tap it to turn it on. You will see your Cricut Bluetooth device.
Select your adapter/Bluetooth module name from the list (You will find the name of your adapter in your packaging materials.)
Ok. The pin was *****. I am now connected.
Great!
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