I am getting a machine communication error on my Maker

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Nice to meet you, *****!
What error did you receive?

Could you send me a screenshot of it?
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.

Received, thanks
What troubleshooting have you done so far?

Open your phone Settings, and unpair your Cricut machine from your device.
And tell me when it’s done

Open Settings > Bluetooth.
Click on the "i" near the device that you want to remove/forget.
Based on the current status of the device, you'll get the option Forget This Device.

Please, try to pair it

What exact Cricut Maker do you have?

Could you clarify?

Ok, thanks
Have you paired them?

What pin do you mean?
Lets try to pair it to your iPad
Ensure your Cricut Explore or Cricut Maker machine is powered on and within 10-15 feet of your mobile device. If you have the first Cricut Explore model or Cricut Explore One, ensure that your Wireless Bluetooth Adapter is inserted.
Open Settings > Bluetooth.
And tell me when its done

If Bluetooth is off, tap it to turn it on. You will see your Cricut Bluetooth device.
Select your adapter/Bluetooth module name from the list (You will find the name of your adapter in your packaging materials.)

Great!