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*****
Nice to meet you, *****!
Follow these steps, please:
Keep me posted, please.
I'll have a go
Okay, take your time.
I cant see it
In the chat window of your telegram, please tap on the "Change" button on the top-left side.
There you will see the achieved chats, select needed chat and swipe it to the left.
I'm sorry j can't see it
Hold your finger at the top side of your chat window and swipe it down as far as possible, you will see the archived chats.
Ok
Keep me posted, please.
When I do that it just says hide screen
Could you please make a screenshot of that page?
Can you remind me how to do that
To take a screenshot on your Android device:
I'm so sorry when I do that the page just goes off
Okay, let's try another way, press on the first chat in your telegram and swipe it down as far as you can.
I am doing that it is only chat I have
I've got a screenshot but it hasn't got the hide bit
Let's try it again:
I've got contacts page I don't know how to get archived folder
Please, go to the chats page.
Slide down the list of conversations on the main screen.
I've only got 1 conversations going I've been sliding down
Did it appear at the top of the chats? Or do you have only 1 chat at all?
I only have 1 chat I'm new to this
No worries! Are you sure you have not deleted it before?
Is he getting my messages I've not deleted it can I delete and start it up again
If you still have it archived you will possibly not see it later also.
Okay, lat's try it with that one chat.
Just tap on it and swipe to the bottom.
I've been doing that
I ve managed to do that I don't know how unarchived now
So you have done it?
Try to open that chat, is it active and works properly?
Active now thanks
Do you have any additional questions I can help you with?
No I'll get back if I need help again thanks
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