Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
To add channels please follow the following steps:
Press the Home button on your Roku remote.
Scroll up or down and select Streaming Channels to open the Channel Store.
At the top of the Channel Store is a list of featured, new and popular categories to explore. You can enter a keyword in Search Channels to find choices based on the title of a channel. Below that is a variety of genres to browse.
When you want to learn more about a channel, press the OK button on your remote to open the details. In addition to a synopsis and rating, you can preview screenshots of the channel.
If the channel is “free” then you can select Add Channel to install the channel on your Roku device.
If the channel is “paid”, then you can select Buy $ in order to purchase and install the channel.
To add channels please follow the following steps:
Press the Home button on your Roku remote.
Scroll up or down and select Streaming Channels to open the Channel Store.
At the top of the Channel Store is a list of featured, new and popular categories to explore. You can enter a keyword in Search Channels to find choices based on the title of a channel. Below that is a variety of genres to browse.
When you want to learn more about a channel, press the OK button on your remote to open the details. In addition to a synopsis and rating, you can preview screenshots of the channel.
If the channel is “free” then you can select Add Channel to install the channel on your Roku device.
If the channel is “paid”, then you can select Buy $ in order to purchase and install the channel.
Customer Reply
Ok, I am paying 19.99 a month. What do I get with that?
Stream top free or paid programming from services like Netflix, Prime Video, Hulu, Apple TV, HBO Max, SHOWTIME, Pluto TV, and The Roku Channel. Thousands more channels for sports, news, international, and kids programming plus broadcast channels like ABC, CBS, and NBC.
Customer Reply
It will not let me sign into other channels
What happens when you're trying to sign into other channels?
Customer Reply
It tells me my password is wrong. By the way will all my smart TV's be able to use Netflix
Could you please clarify what exactly the password is wrong?
Do you mean your Netflix password?
Do you mean your Netflix password?
Customer Reply
When i go to another channel it says my password is wrong. It tells me what my password is
I see.
It seems your Roku password, am I right?
It seems your Roku password, am I right?
Customer Reply
Yes
Got you!
To reset your Roku password:
1. Go to my.roku.com/password/reset on your smartphone.
2. When you see the Forgot password page, enter the email address of your Roku account.
3. Select the Submit button. A password recovery email will be sent to the email address you entered in
step 2. If you do not see the email, be sure to check your spam folder.
4. Click on the link in the email. The link will be valid for one hour.
5. On the Create password page, enter the new password you would like to use in both password fields and submit.
Please keep me updated.
To reset your Roku password:
1. Go to my.roku.com/password/reset on your smartphone.
2. When you see the Forgot password page, enter the email address of your Roku account.
3. Select the Submit button. A password recovery email will be sent to the email address you entered in
step 2. If you do not see the email, be sure to check your spam folder.
4. Click on the link in the email. The link will be valid for one hour.
5. On the Create password page, enter the new password you would like to use in both password fields and submit.
Please keep me updated.
Customer Reply
Ok. Thank you. I will have to do this at a late time. I am also wondering my other televisions have Netflix and all the other channels that show up with my Roku will I be able to use this account on the TV's
Yes.
But, the main thing you need to regain access to your Roku account.
But if you have access to other channels on your TV it's okay.
But, the main thing you need to regain access to your Roku account.
But if you have access to other channels on your TV it's okay.
Customer Reply
Ok. How many devices will this account work on? I already have it on my phones. It is free as long as I keep my phone service
You have up to 20 Roku devices on the same Roku account. You will need to long into each device for the initial setup. Each Roku device may only be linked to one Roku account at a time.
Do you have any additional questions I can help you with?
Do you have any additional questions I can help you with?
Customer Reply
I don't need it on my phone since I get that for free though my cell phone carrier
Do you want to remove it from your mobile phone?
Customer Reply
I think that is it for now. I have to run and get my Godson so I have to end our chat for now. Thank you for all your help. Can I reach out again if I have any further questions?
Got you!
Sure.
Please feel free to contact us at any time. We'll be happy to help you.
Sure.
Please feel free to contact us at any time. We'll be happy to help you.
Customer Reply
Ok. Thank you again
You are welcome!
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
Customer Reply
You as well
Thank you!
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