Updated: March 16, 2023
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by Viktoriia Yushkevych
Tech Expert & Writer
375 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

How do I view the other channels besides Netflix?

Do I have to pay for each channel on Roku?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
To add channels please follow the following steps:
Press the Home button on your Roku remote.


Scroll up or down and select Streaming Channels to open the Channel Store.
At the top of the Channel Store is a list of featured, new and popular categories to explore. You can enter a keyword in Search Channels to find choices based on the title of a channel. Below that is a variety of genres to browse.
When you want to learn more about a channel, press the OK button on your remote to open the details. In addition to a synopsis and rating, you can preview screenshots of the channel.
If the channel is “free” then you can select Add Channel to install the channel on your Roku device.
If the channel is “paid”, then you can select Buy $ in order to purchase and install the channel.

Customer Replay

Ok, I am paying 19.99 a month. What do I get with that?

Stream top free or paid programming from services like Netflix, Prime Video, Hulu, Apple TV, HBO Max, SHOWTIME, Pluto TV, and The Roku Channel. Thousands more channels for sports, news, international, and kids programming plus broadcast channels like ABC, CBS, and NBC.

Customer Replay

It will not let me sign into other channels

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What happens when you're trying to sign into other channels?

Customer Replay

It tells me my password is wrong. By the way will all my smart TV's be able to use Netflix

Could you please clarify what exactly the password is wrong?
Do you mean your Netflix password?

Customer Replay

When i go to another channel it says my password is wrong. It tells me what my password is

I see.
It seems your Roku password, am I right?

Customer Replay


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Got you!
To reset your Roku password:

  1. Go to my.roku.com/password/reset on your smartphone.
  2. When you see the Forgot password page, enter the email address of your Roku account.
  3. Select the Submit button. A password recovery email will be sent to the email address you entered in
    step 2. If you do not see the email, be sure to check your spam folder.
  4. Click on the link in the email. The link will be valid for one hour.
  5. On the Create password page, enter the new password you would like to use in both password fields and submit.

Please keep me updated.

Customer Replay

Ok. Thank you. I will have to do this at a late time. I am also wondering my other televisions have Netflix and all the other channels that show up with my Roku will I be able to use this account on the TV's

But, the main thing you need to regain access to your Roku account.
But if you have access to other channels on your TV it's okay.

Customer Replay

Ok. How many devices will this account work on? I already have it on my phones. It is free as long as I keep my phone service

You have up to 20 Roku devices on the same Roku account. You will need to long into each device for the initial setup. Each Roku device may only be linked to one Roku account at a time.
Do you have any additional questions I can help you with?

Customer Replay

I don't need it on my phone since I get that for free though my cell phone carrier

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Do you want to remove it from your mobile phone?

Customer Replay

I think that is it for now. I have to run and get my Godson so I have to end our chat for now. Thank you for all your help. Can I reach out again if I have any further questions?

Got you!
Please feel free to contact us at any time. We'll be happy to help you.

Customer Replay

Ok. Thank you again

You are welcome!
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

Customer Replay

You as well

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