Hello, thank you for using Howly.
Do you mean to update the HBO app?
Yes but I won't let it update on my tv
What does it say when you try to update?
It just stays on the screen telling me to update it
May I ask you to take a photo of your TV screen, please?
Visitor uploaded: image.jpg
Have you tried to remove and install it again?
No I have not. I can try that now
Okay, please, let me know if you have difficulties
Sigh. Now I cant remember my roku pin
Ok that worked
Thank you so much
Did you install the HBO app back?
Nice! Do you have any other issues?
Everything is up and running
No I do not
Thank you for choosing our service! Should you have any further questions or requests, do not hesitate to get in touch with us again. We’re more than happy to offer additional support whenever needed.
Have a great one!
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