Updated: June 15, 2023
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by Mykola Hezhoian
Tech Expert & Writer
488 resolved issues

How do I update hbomax on my tv

Short summary:

  1. Remove and reinstall the HBO app on your TV.
  2. If you encounter issues, go to my.roku.com and sign in to your account.
  3. Find the "PIN Preferences" section and click "Update" to access PIN settings.
  4. Create or update your PIN with four digits.
  5. Choose your PIN usage preferences or turn off the PIN function.
  6. Save your PIN and preferences.
  7. Reinstall the HBO app on your TV.
  8. Check that the app is working.

Hello, thank you for using Howly.
Do you mean to update the HBO app?


Customer Replay

Yes but I won't let it update on my tv

What does it say when you try to update?

Customer Replay

It just stays on the screen telling me to update it

May I ask you to take a photo of your TV screen, please?

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 5625451

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Top answer

Have you tried to remove and install it again?

Customer Replay

No I have not. I can try that now

Okay, please, let me know if you have difficulties

Customer Replay

Sigh. Now I cant remember my roku pin

Top answer
  1. Go to -> my.roku.com and Sign in to your account if prompted.
  2. Under PIN Preferences, select the "Update" button to open the PIN settings menu.
  3. Enter four digits to create a new PIN or update your current PIN.
  4. Select your PIN usage preferences from the options provided. You can also choose to turn off the PIN function.
  5. Select "Save Changes" to save your PIN and preferences.
Customer Replay

Ok that worked
Thank you so much

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Did you install the HBO app back?

Customer Replay


Nice! Do you have any other issues?

Customer Replay

Everything is up and running
No I do not

Thank you for choosing our service! Should you have any further questions or requests, do not hesitate to get in touch with us again. We’re more than happy to offer additional support whenever needed.
Have a great one!

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