Hello, thank you for using Howly.
Could you please specify what is the device you are referring to? Do you have the exact name and model of this handset ringer, *****?
BT4600
Is that issue occurring from the beginning of the usage, *****?
No, the additional phones used to ring, but they now both have the symbol on them indicating that they WON’T ring!!
Okay, got it, I appreciate your cooperation with me, *****
Not sure how to switch the handset off?
No worries, press the red button used for ending calls, it has a picture of a red handset on it. Press it and hold it until the phone powers off, you'll also see the on/off symbol next to this button.
Got it, just done that the phone is back on. Apologies have just found the I instructions in the book for switching on the ringer!! So all sorted, thanks for you help anyway.
That's great, I am happy this got sorted out for you, *****
Do you have any additional question I can help you with?
no, but thanks for your help
Alright! That was a pleasure to talk with you!
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