Updated: March 30, 2023
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by Jake Jeong
Tech Expert & Writer
1008 resolved issues
Verified Expert in:
Tablets, Gadgets, Apps, Smart TV issues

How do I report a fraudulent seller on Facebook

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Customer Replay


Nice to meet you, *****!

  • From your News Feed, tap, then tap Marketplace.
  • Tap on a listing from the seller that you want to report.
  • Tap on the name of the seller.
  • Tap below the seller's name.
  • Tap Report Seller.
  • Follow the on-screen instructions.
Customer Replay

Thank you but there is not an add from seller any longer

Do you have a marketplace on Facebook, where you bought something?


Customer Replay

It was an add on Facebook not marketplace

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Okay, got it.
You can attempt to contact the seller and if you get no response, you can contact Facebook and request a refund. You should also report the buyer or seller as a scammer to alert Facebook of the misconduct. To report a person on Facebook Marketplace, navigate to the Marketplace icon on the left side of your screen.

Customer Replay

I have tried to contact seller numerous times with no response. How do I go about reporting this if it wasn't on Marketplace

On the desktop site, look up at the top right corner of the screen. There, you'll see a downward-facing arrow — click it and select "Help & support" from the dropdown menu. From there, you can select "Help Centre," "Support Inbox," or "Report a problem."

Customer Replay

Thank you

Do you have any additional questions I can help you with?

Customer Replay

I don't think so

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