Updated: March 19, 2023
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by Jake Jeong
Tech Expert & Writer
1008 resolved issues
Verified Expert in:
Tablets, Gadgets, Apps, Smart TV issues

How do i find out my paypal account details

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

thank you and same to you

Do you have the PayPal app on your device?


Customer Replay

yes I do

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Are you logged in to your account?

Customer Replay


Is something wrong with logging in?

Customer Replay

i can log in on computer but can not log in on my phone because it keeps asking me for username and password but i can not remember my user name or password as it is that long since i set it up

What troubleshooting have you done so far regarding this issue?

Customer Replay

tried resetting password but it keeps coming back saying username and password invalid

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let’s try again resetting the password using the steps I will send you.
Please, try to do the following:
When you are on the login page of your PayPal app:

  1. Tap Forgot password?
  2. Enter the email address you use for PayPal and tap Next.
  3. Choose how you want to complete our security check and tap Next.
  4. Once you complete the security check, they will ask you to create a new password.
Customer Replay


Thank you
Keep me updated

Customer Replay

thank you it has finally let me in thank you for your help it is very welcome and i hope you have a good day thank you again.

Is your issue resolved?

Customer Replay

yes and thank you

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I am so pleased to see your issue got resolved!

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