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Electronics & Household, Home network, Laptops issues, Smart home devices issues
How do I enter the code that's on my tv, so I can watch my selections?
Short summary:
- On your TV, go to Prime Video and wait until you see a code on the screen.
- On your PC, go to https://www.amazon.com/mytv.
- Sign in to your Amazon Prime account if prompted.
- On the "Enter code" screen, enter the code that appears on your TV screen.
- Click on "Register Device" or "Activate Device".
- If you don't see the field to enter the code, try opening the link again.
- Once the device is activated, you should be able to watch Prime Video on your TV.
Hello, thank you for using Howly.
Are you referring to a specific service or streaming platform?
I'm wanting to watch the selection I have on my computer on Prime Video on my tv. It requires me to enter a code, but it doesn't show me where to enter it.
Is it your first time watching Prime Video on your TV?
Yes.
I have a 4G type
Noted. Usually, when you do it for the first time, you need to activate it on your PC. I will send you the steps, *****
Tell me please, do you see the code on your TV screen right now?
No. I'll go back in. I'd waited too long.
I see. Please come back to that screen with the code on TV again, you will need that code
Got it. Here it is: *****
Good. Now, you will need to use your PC to open this page ----> https://www.amazon.com/mytv
Click on that link to open it, please
First, you will be asked to sign in. When you access your account, you will see the field to enter that code there
Let me know if you need any help in the process as you follow these steps, please
THANK YOU! I'm now on, thanks to you.
That's good! So you activated it and now it's all good, right?
Well, I haven't got it happening on the tv yet
I see. Are you in your Prime Video account on the PC right now?
Yes
Good. If you still don't see the field to enter the code, just open this same link again ---> https://www.amazon.com/mytv
As a result, you should see a page like this in your account (I will attach the picture next, you can click on it to check it out)
All is well! I have it properly connected, again with your expert advice.
That's perfect!
I am so pleased to see your issue got resolved!
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