Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Do you have a Roku account?
Do you have a Roku account?
Customer Reply
I have Roku I bought a the pawn shop and trying add Spectrum TV, which we have an account with, in my grandson name and the Roku keeps asking for a pin
In that case you will need to sign out of Roku, create an account with them and then sign in with your account.
The only way to sign out of your Roku account is to factory reset your Roku device. If your Roku has a reset button, hold it down for about 20 seconds until the power LED starts to blink, then release the button.
You can create a Roku account here : https://my.roku.com/signup
The only way to sign out of your Roku account is to factory reset your Roku device. If your Roku has a reset button, hold it down for about 20 seconds until the power LED starts to blink, then release the button.
You can create a Roku account here : https://my.roku.com/signup
Customer Reply
With Spectrum? The internet is Spectrum and it is connected. Did not need this on other Roku
Could you please try my instructions?
Customer Reply
So this will sign me out of the other person account?
Yes
Customer Reply
Ok will try
Thank you!
Customer Reply
Is it on theTV?
If you are talking about the reset button then it is on your Roku box.
Customer Reply
I do not have a box.
Can you please tell me what TV do you have?
Customer Reply
OneRoku so from Walmart
Understood
Can you please send me a photo of your TV?
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
Can you please send me a photo of your TV?
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
Customer Reply
Found rest on menu trying that now
Great!
Customer Reply
All set and enjoying
Amazing!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
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