Hello, thank you for using Howly.
Have you tried any troubleshooting with your LG TV?
My TV does not seem to have an accessibility choice.
Please, press home button labeled with a house icon. This will bring you to your TV’s main page. After pressing the home button, find the setting gear icon in the upper right-hand corner of your TV.
Yes I see it.
Okay, good! Click on the Gear icon.
now I see various choices...like sound and advanced but not closed caption
And no Accessibility option, right?
I just found accessibility and closed caption
Okay, good thinking!
Did you manage to turn it on, *****?
Thank you
Yes
Okay, great!
Do you have any additional questions I can help you with?
no
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