Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
Do you want to perform a restart of Echo Gen 5?
To reset the Echo 5th Gen, please, try to press and hold the Action button for 25 seconds.
What is the Action Button
Can you see the button with a "dot"?
No I Have three buttons Mic Muter and Volume. One switch for camera
Okay, let me check, please
Sorry, do you have Echo Show Gen5 device?
Try to do the following, please:
Ok trying that method now
Take your time
Thank you it worked
Do you have any additional questions I can help you with?
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