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How can I mute the voice that announces prior to the program?
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
What program are you using?
Happens on all
Would you like to mute the voice announces before the program on your iPhone?
no on the Samsung tv
Got it.
To turn off Voice Guide, navigate to Home > Settings > General > Accessibility > Voice Guide Settings > Voice Guide.
Let me know how everything is going.
Ok give me a few minutes
Sure, take your time.
I am at voice guide
Do you see the button "off" on it?
Yes
Please,click on it
Done
Is it working okey now?
great thanks so much
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No thank you
I am so pleased to see your issue got resolved!
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