Updated: April 01, 2023
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by Henry Miller
Tech Expert & Writer
581 resolved issues

How can I mute the voice that announces prior to the program?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please describe your request with as many details as possible for me to get the whole picture of the situation.
What program are you using?

Customer Replay

Happens on all

Would you like to mute the voice announces before the program on your iPhone?

Customer Replay

no on the Samsung tv


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Got it.
To turn off Voice Guide, navigate to Home > Settings > General > Accessibility > Voice Guide Settings > Voice Guide.
Let me know how everything is going.

Customer Replay

Ok give me a few minutes

Sure, take your time.

Customer Replay

I am at voice guide

Do you see the button "off" on it?

Customer Replay


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Please,click on it

Customer Replay


Is it working okey now?

Customer Replay

great thanks so much

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thank you

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I am so pleased to see your issue got resolved!

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