Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
May I know the name of the service connected to your account in question?
Is nt acnologing it is me as i changed my email
Alright, for now, it is trying to charge you for a new Peacock, right?
Have a subscription
Alright, are you able to log in to your Peacock account from another device?
Yes my cell
Alright, which email you use for log in on Peacock?
Alright, have you tried to restart your TV and try to log in from the Tv one more time?
I changed it from *****@yahoo.com
Alright, please turn it off for a few minutes and then try again
Ok its off
Alright, let's wait 3-5 minutes
Also, please unplug the main cord
Just 2-3 more minutes and then turn it on
Ok its back on
Alright, try to log in with new password now
Ok my old email wasbthe problem thankd
have you tried to log into your account?
Yes im on it worked
Please let me know if you have any other questions and I'll be happy to clarify them for you!
Have you tried to log into your Peacock account?
Its fixed thsnkd
You are welcome!
Is there anything else I can do for you today?