Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
How to clear a smudge on my TV
Try this way to clean your TV screen:
1. Turn off and unplug your TV.
2. First try using a dry, anti-static cloth and rubbing gently.
3. Use water to lightly moisten a clean, soft, dry cloth, and then rub the screen gently. Do not let the water run down the screen or enter behind the screen frame.
4. Wipe with a dry cloth after cleaning.
Important: Rub as gently as possible. LED screens can be damaged if you press too hard.
WARNING: Never use any type of window cleaner, alcohol, soap, scouring powder, or any cleanser that contains solvents. Never use abrasive pads or paper towels. These can scratch the screen causing permanent damage.
How to clear a smudge on my TV
Try this way to clean your TV screen:
1. Turn off and unplug your TV.
2. First try using a dry, anti-static cloth and rubbing gently.
3. Use water to lightly moisten a clean, soft, dry cloth, and then rub the screen gently. Do not let the water run down the screen or enter behind the screen frame.
4. Wipe with a dry cloth after cleaning.
Important: Rub as gently as possible. LED screens can be damaged if you press too hard.
WARNING: Never use any type of window cleaner, alcohol, soap, scouring powder, or any cleanser that contains solvents. Never use abrasive pads or paper towels. These can scratch the screen causing permanent damage.
Customer Reply
I cleaned my TV with a wet-wipe
Did you wipe with a dry cloth after cleaning?
Customer Reply
Do I have to wait for the TV to get cold?
It's not necessary. Your TV needs to be unplugged.
Customer Reply
I have unplugged it. Now have the problem cannot see the smudge
You can use a flashlight on your phone.
Customer Reply
wiped it with a dry cloth smudge still there
Now, re-do these steps, please:
1. Use water to lightly moisten a clean, soft, dry cloth, and then rub the screen gently. Do not let the water run down the screen or enter behind the screen frame.
2. Wipe with a dry cloth after cleaning.
1. Use water to lightly moisten a clean, soft, dry cloth, and then rub the screen gently. Do not let the water run down the screen or enter behind the screen frame.
2. Wipe with a dry cloth after cleaning.
Customer Reply
YES I am cleaning and replying to you
Tell me once it's done, please.
Customer Reply
Have wiped with a wet cloth and wiped again with a dry one. Still smeary
Do you have a micro-fiber cloth?
Customer Reply
Yes
Good.
Customer Reply
Going to get it now
When you get it, repeat these steps again, please:
1. First try using a dry, anti-static cloth and rubbing gently.
2. Use water to lightly moisten a clean, soft, dry cloth, and then rub the screen gently. Do not let water run down screen or enter behind screen frame.
3. Wipe with a dry cloth after cleaning.
1. First try using a dry, anti-static cloth and rubbing gently.
2. Use water to lightly moisten a clean, soft, dry cloth, and then rub the screen gently. Do not let water run down screen or enter behind screen frame.
3. Wipe with a dry cloth after cleaning.
Customer Reply
Put a torch on the TV and it look OK. Will have to wait until tomorrow when the sun shines on the TV
Is there anything else I can do for you today?
Customer Reply
Thank you very much ***** for your help and patience. Will tick "like" you! Goodbye
Thank you very much!
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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