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Getting oral message on desktop that computer is locked up
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you tell me the exact text of an error?
Do not restart or turn off the computer. This recipe website has been infected by a virus and it can cause serious damage to your computer
Does it have a message to contact Microsoft support?
Yes. I contacted Google to see if it was a legimate number. Msg is to call support immediately
I suppose this is a scam. You have to ignore this message and you don't have to call this number. You have to run anti-virus scanning on your computer in order to get rid of this message.
That was my assumption when I first saw the message
That's why I contacted you.
Do you have an anti-virus?
Yes. Funny. I just ran it this morning. I'll run it again of course
You should ignore this error message, *****
And don't forget to scan your computer from time to time
Thanks. I will scan right away
That's the right decision, *****!
Disconnecting now. Thanks again
Do you have any additional questions I can help you with?
No
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
You too
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