Forgot my pin number roku

How can I find my pin?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
What troubleshooting have you done so far?

Customer Replay

Didnt know what to do. Tried to setup another account didnt work.

Are you able to log in to your Roku account, *****?

Customer Replay

No cant remember password either. Just havent tried to add anything to it. I was trying to add HBO Max

In order to change your PIN, you should log in to your account first. Let's try to reset your password, *****

Customer Replay

Okay

Please follow my instruction:

Go to my.roku.com/password/reset, enter your email and select Submit.
Roku will send a password reset email with a link Is everything clear with the provided instruction?

Customer Replay

Yes trying to reset now

Keep me updated, *****

Customer Replay

It is reset, now what

Then you should log in and change your PIN. Here is how you can do it:

Go to my.roku.com in a web browser and sign into your account.
In the PIN preference section, you can see your current PIN preferences. If you've never set up a PIN before, it should say that a PIN is not required to make purchases, and a PIN isn't required to view content.
Click Update.

Customer Replay

If your PIN settings are currently turned off, you'll need to select Always require a PIN to make purchases and add items from the Channel Store or Always require a PIN to make purchases.

5. Enter your desired PIN and verify it. Both fields must match exactly.

Customer Replay

Yes. Just created a new pin. Going to see if it works.

Hope it works, *****!

Customer Replay

Still says invalid pin code