Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Could you tell me what device you are using to watch Yellowstone?
Could you tell me what device you are using to watch Yellowstone?
Customer Reply
on an iPhone iv download them to watch at work
Could you tell me if you are using any app to watch it?
Customer Reply
yes the paramount plus app
Thank you for the info, *****!
Could I ask you to open the Paramount+ app and try to open Yellowstone again?
If you see this error again, please, take a screenshot and send it to me to in this chat.
Could I ask you to open the Paramount+ app and try to open Yellowstone again?
If you see this error again, please, take a screenshot and send it to me to in this chat.
Customer Reply
Still saying fatal error
Thank you so much!
Customer Reply
Iv turned my internet off several times also
Could I ask you what troubleshooting have you done so far?
Customer Reply
iv turned my internet off at the wall
Could I ask you if you remember an email and password to your Paramount+ account, *****?
Customer Reply
yes
Great! Could I ask you to delete your Paramount+ app and then download this app on your phone?
Customer Reply
ok
Please, keep me updated
Customer Reply
Yeah it’s working again thank you
Great! You are welcome!
Customer Reply
Have a nice night
Thanks! You too!
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