Updated: March 14, 2023
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by Jessica Miller
Tech Expert & Writer
667 resolved issues

Every time I try to watch Yellowstone it says fatal error

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Could you tell me what device you are using to watch Yellowstone?

Customer Replay

on an iPhone iv download them to watch at work

Could you tell me if you are using any app to watch it?

Customer Replay

yes the paramount plus app

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Thank you for the info, *****!
Could I ask you to open the Paramount+ app and try to open Yellowstone again?
If you see this error again, please, take a screenshot and send it to me to in this chat.

Customer Replay

Still saying fatal error

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Thank you so much!

Customer Replay

Iv turned my internet off several times also

Could I ask you what troubleshooting have you done so far?

Customer Replay

iv turned my internet off at the wall

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Could I ask you if you remember an email and password to your Paramount+ account, *****?

Customer Replay

yes

Great! Could I ask you to delete your Paramount+ app and then download this app on your phone?

Customer Replay

ok

Please, keep me updated

Customer Replay

Yeah it’s working again thank you

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Great! You are welcome!

Customer Replay

Have a nice night

Thanks! You too!

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