Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you tell me what device you are using to watch Yellowstone?
on an iPhone iv download them to watch at work
Could you tell me if you are using any app to watch it?
yes the paramount plus app
Thank you for the info, *****!
Could I ask you to open the Paramount+ app and try to open Yellowstone again?
If you see this error again, please, take a screenshot and send it to me to in this chat.
Still saying fatal error
Thank you so much!
Iv turned my internet off several times also
Could I ask you what troubleshooting have you done so far?
iv turned my internet off at the wall
Could I ask you if you remember an email and password to your Paramount+ account, *****?
yes
Great! Could I ask you to delete your Paramount+ app and then download this app on your phone?
ok
Please, keep me updated
Yeah it’s working again thank you
Great! You are welcome!
Have a nice night
Thanks! You too!
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