Сant login to roku password reset dont work

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Nice to meet you, *****!
Tell me please , what exactly was going wrong with reset password?

To reset your Roku password:

1. Go to my.roku.com/password/reset on your computer or smartphone.
2. When you see the Forgot password page, enter the email address of your Roku account.
3. Select the Submit button. A password recovery email will be sent to the email address you entered in
step 2. If you do not see the email, be sure to check your spam folder.
4. Click on the link in the email. The link will be valid for one hour.
5. On the Create password page, enter the new password you would like to use in both password fields and submit.
Can you please try reset it with steps above?

Okay.
Take your time.

Tell me please do you have frndlytv account?

In this case it means they do have your email.
How is it all going with Roku?

Have you reset the password?

But Roku works now?

Good.
Now I will give you instructions for frndly.

1. Go to Frndly TV Settings
2. Select “Forgot Password?” and follow the instructions
3. Go to your email inbox and you will receive an email for reset password.
Can you please follow steps above to reset Frndly password?

Good.
Let me know how everything is going.

Have you reset it?

Great!
I am so pleased to see your issue got resolved!