Updated: May 30, 2023
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by Ivy Davis
Tech Expert & Writer
462 resolved issues

Сant login to roku password reset dont work

i wont to cancel a subscribion cant login on that either

Short summary:

  1. Go to my.roku.com/password/reset on your computer or smartphone.
  2. When you see the Forgot password page, enter the email address of your Roku account.
  3. Select the Submit button. A password recovery email will be sent to the email address you entered in step 2. If you do not see the email, be sure to check your spam folder.
  4. Click on the link in the email. The link will be valid for one hour.
  5. On the Create password page, enter the new password you would like to use in both password fields and submit.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Tell me please , what exactly was going wrong with reset password?

Customer Replay

i dont know

Top answer

To reset your Roku password:

image
  1. Go to my.roku.com/password/reset on your computer or smartphone.

  2. When you see the Forgot password page, enter the email address of your Roku account.
  3. Select the Submit button. A password recovery email will be sent to the email address you entered in
    step 2. If you do not see the email, be sure to check your spam folder.
  4. Click on the link in the email. The link will be valid for one hour.
  5. On the Create password page, enter the new password you would like to use in both password fields and submit.


Can you please try reset it with steps above?

Customer Replay

i am trying to give me a little time

banner 3

Okay.
Take your time.

Customer Replay

i got another question does frndlytv have my email adress

Tell me please do you have frndlytv account?

Customer Replay

yes

In this case it means they do have your email.
How is it all going with Roku?

Customer Replay

ok

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Have you reset the password?

Customer Replay

i cant login to frndly something about password reset

But Roku works now?

Customer Replay

yes fornow

Good.
Now I will give you instructions for frndly.

Customer Replay

does frndly have the right email addrese *****@yahoo.com

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Top answer
  1. Go to Frndly TV Settings
  2. Select “Forgot Password?” and follow the instructions
  3. Go to your email inbox and you will receive an email for reset password.


Can you please follow steps above to reset Frndly password?

Customer Replay

yes

Good.
Let me know how everything is going.

Customer Replay

thanks for your help i thank you

Have you reset it?

Customer Replay

yes

Great!
I am so pleased to see your issue got resolved!

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Comments

2 comments
Emily Watson
Invalid Date
I had a similar issue before, and what worked for me was reaching out to Roku's customer support directly.
Hall
Invalid Date
Are there any alternative methods to reset a Roku password if the standard password reset option is not working?

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