Created: January 31, 2023

Company change Wi-Fi settings slog on and pass. Now I can’t get apple tv to work

Last Edit: January 31, 2023
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Ivy Davis
Ivy Davis Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
Customer Reply
*****
Ivy Davis
Ivy Davis Tech Expert & Writer
Nice to meet you, *****!
Could you please tell me when and how did the problem occur?
Customer Reply
Changed wi fi yesterday last night couldn’t access apple tvapple tv
Ivy Davis
Ivy Davis Tech Expert & Writer
Do you know the password for the new WIFI network?
Customer Reply
yes
Ivy Davis
Ivy Davis Tech Expert & Writer
What troubleshooting have you done so far?
Customer Reply
trued using iPhone to open Apple TV but it won’t connect
Ivy Davis
Ivy Davis Tech Expert & Writer
Please,try to follow the steps below:
1.Open Settings on Apple TV.
2.Select Network, then select Wi-Fi and choose an available network.
3.Select Continue on iPhone or iPad.
4.On your iOS or iPadOS device, follow the onscreen instructions to enter the required information, such as username and password.
Customer Reply
It keeps telling me password is incorrect-it’s not
Ivy Davis
Ivy Davis Tech Expert & Writer
In this case, you need to double-check that the password you enter is correct. Also consider spaces, capital letters, etc..
Customer Reply
 im in
neteork page- Wi-Fi connected
Ivy Davis
Ivy Davis Tech Expert & Writer
3.Select Continue on iPhone or iPad.
4.On your iOS or iPadOS device, follow the onscreen instructions to enter the required information, such as username and password.
Customer Reply
EUREKA!
works niw
thanks!
Ivy Davis
Ivy Davis Tech Expert & Writer
Great,*****.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
no but I appreciate it!
Ivy Davis
Ivy Davis Tech Expert & Writer
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Customer Reply
will do
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