Updated: March 18, 2023
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by Ivy Davis
Tech Expert & Writer
462 resolved issues

Company change Wi-Fi settings slog on and pass. Now I can’t get apple tv to work

author



Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay


*****

author


Nice to meet you, *****!
Could you please tell me when and how did the problem occur?

Customer Replay


Changed wi fi yesterday last night couldn’t access apple tv

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Do you know the password for the new WIFI network?

Customer Replay


yes

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What troubleshooting have you done so far?

Customer Replay


trued using iPhone to open Apple TV but it won’t connect

author


Please,try to follow the steps below:

  1. Open Settings on Apple TV.
  2. Select Network, then select Wi-Fi and choose an available network.
  3. Select Continue on iPhone or iPad.
  4. On your iOS or iPadOS device, follow the onscreen instructions to enter the required information, such as username and password.
Customer Replay


It keeps telling me password is incorrect-it’s not

author


In this case, you need to double-check that the password you enter is correct. Also consider spaces, capital letters, etc..

Customer Replay


 im in
neteork page- Wi-Fi connected

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author
  1. Select Continue on iPhone or iPad.
  2. On your iOS or iPadOS device, follow the onscreen instructions to enter the required information, such as username and password.
Customer Replay


EUREKA!
works niw
thanks!

author


Great,*****.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay


no but I appreciate it!

author


Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay


will do

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