
Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
May I know your first name, please?
Customer Reply
*****

Nice to meet you, *****!
Could you please tell me when and how did the problem occur?
Could you please tell me when and how did the problem occur?
Customer Reply
Changed wi fi yesterday last night couldn’t access apple tv


Do you know the password for the new WIFI network?
Customer Reply
yes

What troubleshooting have you done so far?
Customer Reply
trued using iPhone to open Apple TV but it won’t connect

Please,try to follow the steps below:
1.Open Settings on Apple TV.
2.Select Network, then select Wi-Fi and choose an available network.
3.Select Continue on iPhone or iPad.
4.On your iOS or iPadOS device, follow the onscreen instructions to enter the required information, such as username and password.
1.Open Settings on Apple TV.
2.Select Network, then select Wi-Fi and choose an available network.
3.Select Continue on iPhone or iPad.
4.On your iOS or iPadOS device, follow the onscreen instructions to enter the required information, such as username and password.
Customer Reply
It keeps telling me password is incorrect-it’s not

In this case, you need to double-check that the password you enter is correct. Also consider spaces, capital letters, etc..
Customer Reply
im in
neteork page- Wi-Fi connected
neteork page- Wi-Fi connected

3.Select Continue on iPhone or iPad.
4.On your iOS or iPadOS device, follow the onscreen instructions to enter the required information, such as username and password.
4.On your iOS or iPadOS device, follow the onscreen instructions to enter the required information, such as username and password.
Customer Reply
EUREKA!
works niw
thanks!
works niw
thanks!

Great,*****.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
no but I appreciate it!

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Customer Reply
will do
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