Updated: March 28, 2023
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by Judi Perez
Tech Expert & Writer
589 resolved issues

Caller can not leave a messge says get voice mail from your phone company

I have a Panasonic line phone

Hello, thank you for using Howly.
Press the button below the word “Menu” on your display screen and then press the # key.
Then enter the numbers 3-0-2.
Your screen will display the question “Record now?”

Customer Replay

Where can I see the word Menu?

On the display.

Customer Replay

I dont see it

May I ask you to name the exact model of the phone?

Customer Replay

GCYC001327 XKTGF97058

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Oh, thanks! I really appreciate it!
Please, turn your phone off and then back on again.

Customer Replay

I did

In that case the only way is to contact your phone company, cause they're responsible for voice mails.
I hope this helps! Let me know if you have any further questions.
The Panasonic GCYC001327 XKTGF97058 is a cordless phone, and the voicemail settings are typically managed by your phone service provider.

Customer Replay

What should I do Someone has to call first so I can see the message right Hold on
I tried calling using my cell phone and it says messge is full and I have to get a phone access from my phone service

Yes, that what I said before. Please tell me the name of your phone service provider.

Customer Replay

My phone provider is comcast

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Please, dial *99 from your Comcast phone.
This will take you to the voicemail system.
Follow the prompts to set up your voicemail account, including creating a password and recording a greeting message.

Customer Replay

Thank you I got an answer
I am creating a password and greetings

Great!)
Have you recorded it?
You can check it again with your other phone.
By the way, if you want to change the password or change the greetings - just do the same steps, I mean *99

Customer Replay

I tried calling from my cell phone and it says the messge is full I think I am in the right track .I will call Star 99 again later so I can answer the requirement password etc. Thanks for your help

You are very welcome!
In other cases you can contact us again! We are 24/7 available for you!

Customer Replay

Thank you .I think my issue is resolve

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That's fine!
It's a pleasure to help you!
Is there anything else I can do for you today?

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