Updated: March 10, 2023
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by Anna Chernetska
Tech Expert & Writer
712 resolved issues
Verified Expert in:
Smartphones, Tablets, Apps, 4G/5G issues

After restarting my Foxtel box I get audio but not video

I have tried rebooting without success

Hello, thank you for using Howly.
Is the screen completely blank?

Customer Replay

It comes up with a weak or no signal nessage

Do you see any error codes?

Customer Replay


Can you specify the exact version of your Foxtel box?

Customer Replay

I believe it is an IQ4


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First check that your TV is set to the correct Source or Input, try changing the Source or Input to AV, TV, Digital TV or DTV if you haven’t already.

Customer Replay

Thanks, TV source had changed and now that i have put on correct source all is solved

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay


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