Microsoft Jigsaw is a fun puzzle app. However, many players complain that the program Microsoft Jigsaw Puzzles is freezing when loading. Sometimes they can't even run the app because Microsoft Jigsaw is freezing and crashing each time they try to open it.
In this article, you will find some solutions that can fix a failing system of the Microsoft Jigsaw app. Depending on the type of your concern, you will find answers in the tips below.
The reasons for Microsoft Jigsaw freezing can be hard to detect. Sometimes, the computer itself has issues, and then in Jigsaw Star, you can see only a black screen instead of a whole picture or can’t hear a sound.
Symptoms that Microsoft Jigsaw is freezing up may be different. The most common are:
The good news is that all listed options for failing are easy to fix at home.
In order to fix Microsoft Jigsaw Puzzles freezing, you will need to follow a few steps:
Now let’s gid into these steps!
The first step you need to do when Microsoft Jigsaw is freezing nonstop is to close the app and launch it again. The latest Windows has an option that clears app data and restarts the app to its initial state. You can reset MS Jigsaw in this way:
If your Microsoft Jigsaw is lagging and freezing on Windows 10, you need to first check the Windows Store troubleshooter app. It fixes applications that won't work and can quickly help you with this problem. To do this, follow these steps:
Another way to fix the Microsoft Jigsaw freeze issue is to create a new profile. Just create another account and launch the app from this step.
Use this instruction on how to set up a new Windows 10 user account. It should help if your Microsoft Jigsaw is freezing while ad loading:
When Microsoft Jigsaw keeps freezing, you can reinstall and repair it. Open Microsoft Jigsaw in the list of applications on the Start menu and select the option to uninstall the app. Then return to this page and reinstall the application.
If your Microsoft Store cache is full and hasn’t been cleared for a while, this can lead to the so-called “certain ads freezing in the Microsoft Jigsaw puzzle” issue. You can simply clear the cache by doing the following:
An outdated Microsoft Jigsaw that is freezing when ads don't play is more likely to crash on startup than a freshly updated version. Therefore, check that the app has the newest version. Look for updates in the Store:
If Microsoft Jigsaw still keeps freezing while you’re playing, then with high probability, we can say that it is a software bug in the game. In this case, it is very difficult to fix something, and it is best to take a break: you can wait for a while and then try to reload the app. Usually, the company quickly fixes such software bugs.
If you’ve tried all the methods that could help you fix your Microsoft Jigsaw freezing issue and you still face problems, you can write to Microsoft support, explain your situation, and indicate what actions you’ve already taken to resolve this issue. Microsoft administrator will provide you with all the necessary assistance as soon as possible.
Depending on the type of your concern, you should follow our recommendations on what to do with Microsoft Jigsaw freezing. Pay attention to whether an app is updated to the latest version, try to reset it, and if this doesn’t help, try creating a new user account. After you’ve explored those methods of fixing the issue, it’s time to inspect the bugs in the app. It may be the cause of why your Microsoft Jigsaw keeps freezing on 6/10/18 or at any other moment.
Also, the answer to your concern may lie in a Microsoft Store cache. If it’s full, the first thing you should do is clear it. One or more of these solutions can help you start the Microsoft Jigsaw application without any bugs. In addition to these solutions, checking the file validation system can also fix the application.
There can be several reasons why the app is crashing. In particular, the game you download can have some missing files to load fully, you may have a poor Internet connection and face some computer bugs.
If you already have an account and want to create a new one, you can do these: select Account icon > Family & Others, choose the account that doesn’t have a Microsoft profile, and then sign up with the new login and password.
You can do it in 3 steps: press the Win + X buttons, choose the Run and start resetting your cache.
In this guide, we explained how to deal with Microsoft Jigsaw freezing. To fix this issue, you need to check all the information above. If you’ve gone through every step from the guide and your Microsoft Jigsaw still doesn’t work correctly – write to Microsoft support so they can help you directly. And if you want a quick solution, contact the Howly experts, who are always in touch. Our tech specialists will help you solve this problem quickly and efficiently.
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