What does it mean when your Pandora session timed out

Updated: April 04, 2023
6 min read
What does it mean when your Pandora session timed out
by Maksym Prykhodchenko
Tech Expert & Writer
Checked by
Quality Control team

Pandora is a popular music streaming subscription app. Users notice that it is better than any radio. And if you constantly listened to it and suddenly noticed the Pandora session timeout, do not rush to get upset. This article will analyze the leading causes of such an error and what you can do about it.

Before we start

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Why does the "Pandora session timed-out" error occur?

Pandora session timed out

What does Pandora's session timed-out mean? It means that your account isn’t active. If you see the session timed-out message, there are only three main reasons for this:

  1. You have not interacted with the application for more than 1 hour.
  2. You have left the United States. The service works only there, and you will not be able to use it in another country.
  3. Technical failure.

The reasons may differ, but we will give the main ways to fix it in the material.

How to fix errors in the Pandora app?

The first problem is the easiest to solve. Just open the app and click anywhere there. The system will see that you are still active and continue to play music.

If you've moved outside of the US but want to continue using your Pandora account, there's one method worth trying. First, enable VPN on your device. You can do this in the browser through which you use the Pandora service or install the VPN application. Fortunately, now there is a large selection of such applications, both paid and free.

You need an IP that matches the USA. To do this, select the United States in the "Location" line. After such simple manipulations, the service should continue its work. If this does not happen, a technical error may have occurred.

Here are a few steps to help fix it.

Clear cache

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The first thing to try is to clear the cache of the browser and the app, save the app data, and then restart it.

Pandora session timed out

If this does not help and Pandora keeps saying the session is timed-out, go to the next step.

Uninstall and reinstall the app

Perhaps the app has issues, and you see the Pandora session has timed out. In this case, you need a little more time to deal with broken components.

The first thing you can try is uninstalling and reinstalling the app. It is one of the simplest troubleshooting ways.

Pandora session timed out

If you need to reinstall an app on Windows, follow these steps:

  1. Go to the Settings section. You can do this through the Start menu or type "Settings" into the search menu. After going to this section, find the Apps menu.
  2. Find Apps and features in this menu and select Pandora. Next, click on the application name and select Uninstall.
  3. Next, you need to go to the Microsoft Store, download Pandora, and install it on your device.

The steps are similar if you want to reinstall the Pandora app on a Mac. First, you must go to the Go menu and find the Application. After that, again, you need to select the Pandora application in the list, open it and select the help menu. Finally, you will find Uninstall, which will help you uninstall the application from the computer.

Then you need to re-download it from the play store and install it. Check if these actions help with the Pandora session timed-out message. If the problem still exists, try another method.

Now let's figure out how to reinstall the Pandora app on your phone. But, again, the principle of operation is the same as with a computer.

So, if your Pandora session timed out on Android, you need to go to the Google Store and find what you want in the list of installed applications. Select Uninstall and then reinstall it. You can also remove an application by holding down its icon on the desktop and selecting "Uninstall."

But that's not all. You will also have to clear the cache. To do this, go to Settings and find "Application Management." Then, select the Pandora app and the Clear cache button.

In the case of the iPhone, it is a little simpler to fix your Pandora session timed out. First, you need to uninstall and reinstall the app. Hold the application logo on the screen and select "Delete" to do this. Then download it from the App Store. It is optional to clear the cache.

Why does pandora say the session timed out and described methods do not help?

If you have tried the described methods, but the Pandora session keeps timing out, there are two more simple methods. First, try to clear the storage and savings on your device. This option is required only if you see a Pandora session timed-out the message on Android, but it also works for other devices.

Also, try restarting the device. The error may have occurred not in the application but in your phone or computer.

The third method you can try is uploading a previous app version if the problems start after updating.

If this does not work, write to Howly specialists, they are ready to advise you remotely 24/7, find the problem and fix it.


Why does Pandora time out as soon as I leave the USA?

This app is only available in the USA. Therefore, when you cross the border, your access is blocked automatically.

Why am I seeing the Pandora session timed-out message?

It is possible in two cases: you left the USA, or an error occurred. In the first case, using a VPN can help you. In the second, reinstallation, clearing the cache, and rebooting the phone usually helps. If you see a message because you haven't interacted with the app for over an hour, open it and click anywhere.

How can I contact Pandora technical support?

You can do it with the help of their community at: https://community.pandora.com/

Last words

Pandora is a convenient app for listening to music. But unfortunately, it is only available in the United States so far, so for those who travel often, this is not very convenient and causes an error, and you can see Pandora timed out session.

If you encounter this in this application or any other, you can contact Howly technical specialists, who are ready to solve your problem. Just describe what you are facing in as much detail as possible and get a quick response and remote assistance in minutes.

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