It’s always frustrating to see your phone freezing and glitching. But what to do if you regularly see the “Account keeps stopping” error? Try the following solutions.
The cache clearing process will remove temporary corrupted files that may be a source of the problem. Stick to this path: Settings → Apps → (Name of the app that freezes) → Storage. Wait for 10-20 seconds until the app calculates how much memory this app takes on the device. Tap the “Clear Data” virtual button.
After this, restart the phone. It could help refresh its working memory. Then relaunch the app. You can recreate similar steps with other buggy apps. Also, it will clear up some space.
Try this if you still see the “Account keeps stopping” error. There are a few types of resets: soft (removes temporary files), settings, and hard (removes everything from the device).
The first option is an ordinary reboot or restart. Hold both the Volume Down and Power buttons until you shut down your phone. Wait for 10-15 seconds. Then turn it on. This action restarts all processes on the phone and helps to get rid of the “Samsung account is stopping” message.
Try more severe actions if it hasn’t helped. Settings reset switch the settings of your apps to basic. Note that you will need to log back into all apps, but all your data will still be there.
But if the above solutions couldn’t fix the “Account keeps stopping” issue, consider a hard reset. It will delete all information from your device and remove corrupted files. Save your photos and videos on the cloud or MicroSD card, and back up messages and crucial information, too.
Then stick to this path: Settings → Backup → Factory → Reset Device. This action is the most severe thing you can do with your phone, but it helps with most software problems. An annoying “Your account keeps stopping” notification is one of them.
The next thing you can do is to re-login to your account. Follow this instruction:
All these actions help you remove corrupted data. Try it one by one to get rid of glitches and fix the annoying “Samsung account keeps stopping” issue.
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!