Are you trying to turn on your Fitbit Versa 2 but its display remains black? Don’t worry, it’s a frequent problem that can be easily solved! All you need is our guide and a few minutes of your time. In this article, you’ll find out how to fix Fitbit Versa 2 that won’t turn on in a few easy steps. Check the methods below to troubleshoot your device.
Save your time and let skilled professionals in Fitbit Versa 2 troubleshooting resolve your problem in minutes!
Even new devices sometimes can suddenly become unresponsive due to different problems with the software or hardware. If an issue with your Fitbit Versa 2 appears, get it resolved by Howly professionals! We’ll assist you with troubleshooting any software issue quickly and completely.
The benefits you’ll get troubleshooting your Fitbit Versa issue with Howly experts:
There are 5 proven ways to fix a Fitbit Versa 2 that won’t charge or turn on. We recommend trying the methods in the same order as they described, as the first method is usually the most effective one. But, if you already tried some of them, you can skip them and move ahead to the next one.
The first thing that may help with Fitbit Versa 2 which won’t charge or turn on is to simply restart it. You can do it with a Power button located on the device. All you need is:
This method helps in most cases when Fitbit Versa 2 is not working. But if the device’s monitor remains black, try our next tip below.
Sometimes, when your device doesn’t work it means that its battery charge has run down. If you just put your smartwatch on a charge but it doesn’t work, there can be 2 reasons for it:
Water Lock is a feature that prevents a button on your device from activating when you’re in the water. When the option is on, you can’t interact with the device, and therefore your Fitbit Versa 2 will not turn on. To get out of this mode, you need to firmly tap the screen two times. The phone should be unlocked after that.
If none of the methods above has helped you, you can reach out to the Fitbit customer center. Tell them about your device issue and what methods you already tried. They can recommend you some additional ways to troubleshoot Fitbit Versa 2 that stopped working. Or, if nothing works, you can start a warranty process.
Another method to fix a Versa 2 won’t charge issue is to reset it to its original defaults. You can do it through the Settings app on your smartwatch. Here is a guide:
You’ll need to wait for a little until the setting up process is complete.
In most cases, to fix your phone it is important to figure out what exactly causes the problem. If your Fitbit Versa 2 won’t charge or turn on, it can be one of the following problems:
In most cases, except the last one, you can troubleshoot your device with the methods above. But, if there is something wrong with the hardware, it’s better to contact professionals and take your device to repair.
While Fitbit display issues can make you panic, it’s an easily-solved problem. Try the methods described in this guide to troubleshoot your device. And if they didn't help you to resolve the difficulty with the Fitbit Versa 2 not turning on, contact Howly experts! They're available 24/7 and will advise you on how to fix your smartwatch without stress.
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